Hawk Chevrolet of Joliet - Service Center

More Repairs! I returned for additional service as my vehicle has had ongoing issues. Although I have had 2 major repairs in the past year on a 2013 vehicle, the f I returned for additional service as my vehicle has had ongoing issues. Although I have had 2 major repairs in the past year on a 2013 vehicle, the folks in the service department been excellent with explaining the issue(s) it is never fun to have car repairs that are not cause by your own doing, but the customer service I received from Allison Dickenson, Sean Drane and the service team made a bad situation bearable. More

Great service! Appointments are usually easy to get and always friendly and great service. They offer courtesy drop offs and pickups if you need to leave your vehic Appointments are usually easy to get and always friendly and great service. They offer courtesy drop offs and pickups if you need to leave your vehicle for service. More

They are great to work with. They take time to make sure all work is completed and my car stays in safe operating condition. I always feel they prioritize customer service. They take time to make sure all work is completed and my car stays in safe operating condition. I always feel they prioritize customer service. More

Oil change and tire rotation Excellent service, Nice and quick service. Very friendly staff. Received multiple emails and text reminding me of my appointment. I was met in the wai Excellent service, Nice and quick service. Very friendly staff. Received multiple emails and text reminding me of my appointment. I was met in the waiting area when my truck was finished. More

In Transition First, this review states it is Hawk Chevy, but service was for my Subaru Legacy and the service center was at the Hawk Mazada dealership. I arrive First, this review states it is Hawk Chevy, but service was for my Subaru Legacy and the service center was at the Hawk Mazada dealership. I arrived before my appointment was taken in promptly. Even with a tire rotation and full oil change, I was only there maybe half an hour at most. I was quoted an hour and I was pleased with my time. Both the office service agents were polite, courteous. Maybe it is because this service area is in transition but the cleanliness left much to be desired. The service area waiting lounge was dirty, dusty, dark and depressing, and the bathroom was ABHORRENT. More

Amazing experience Hawk service is amazing hawk is very courteous concerned about my time. I can’t say enough wonderful things about Tracy Walker in service he’s the be Hawk service is amazing hawk is very courteous concerned about my time. I can’t say enough wonderful things about Tracy Walker in service he’s the best More

warranty work Great Job by all. I was able to bring it in on my schedule, received a beautiful loaner to use and the work was completed ahead of schedule. Thanks Ju Great Job by all. I was able to bring it in on my schedule, received a beautiful loaner to use and the work was completed ahead of schedule. Thanks Justin More

The usual great service Totally happy with my visit this time. All employees have been very professional and friendly each and every time that I have needed service. Keep up Totally happy with my visit this time. All employees have been very professional and friendly each and every time that I have needed service. Keep up the good work!!! More

Service Service writers are Rude, Never was notified about my car being done. Left 4 messages for someone to call me back without a call back. Don't even Service writers are Rude, Never was notified about my car being done. Left 4 messages for someone to call me back without a call back. Don't even know if everything was done to my car while it was in the shop. I felt the Service writer didn't want to be bothered with when I picked my car up. Didn't want to answer my questions or even look something up on the computer. More