Hawk Chevrolet of Joliet - Service Center

EXCELLENT The people are friendly and helpful. I trust that they will keep me driving safely. Each person that I encountered delivered exceptional service. Gre The people are friendly and helpful. I trust that they will keep me driving safely. Each person that I encountered delivered exceptional service. Great job! More

2017 Tahoe Premier Routine Service I took our 2017 Tahoe Premier in for comprehensive safety check and routine service (lube, oil, filter). I also asked Sean and Justin to check out so I took our 2017 Tahoe Premier in for comprehensive safety check and routine service (lube, oil, filter). I also asked Sean and Justin to check out some road noise coming from the read of the Tahoe in the area of the rear-end and drive train. The service was completed quickly with no issues. To address the noise issue from the rear, the service team inspected all moving parts examined brakes, and looked for any obvious loose parts, etc. They also used their electronic diagnostic tools to see if any codes or out of the ordinary conditions had been recorded. There were none. The last step was a road test. It was also completed without any adverse conditions occurring. As I suspected, the road noise was mostly from having 5 people in the car with lots of luggage and other items forcing one or two riders to sit in he third row. There is more noise there especially with the heavier load. Bottom line: the Hawk service team checked and double checked everything that could contribute to such noise and found everything to be operating properly. They wrapped up the service visit with washing the Tahoe, shinning the tires and vacuuming the passenger compartment. Overall, a great service experience by people who know what they are doing. I highly recommend this full-service dealer service center to anyone. More

Remote start installation Courteous and service done quicker than expected.i had a few problems setting up appt but Ryan at Subaru took care of it Thank you Courteous and service done quicker than expected.i had a few problems setting up appt but Ryan at Subaru took care of it Thank you More

Awesome experience Thank you Hawk for taking care of my service needs for my Subaru. I can always count on them to provide great service for me and my car. Justin did a Thank you Hawk for taking care of my service needs for my Subaru. I can always count on them to provide great service for me and my car. Justin did a great job! More

Check engine light . Was the calls of my visit they diagnosed it but they had to order the parts to fix it. I came in early Friday morning and the parts arrive and the c . Was the calls of my visit they diagnosed it but they had to order the parts to fix it. I came in early Friday morning and the parts arrive and the car was back to me very quickly More

painless I had an unfortunate incident with my car and it went into limp mode of which I was unaware of this. I was near a NTB service center and stopped t I had an unfortunate incident with my car and it went into limp mode of which I was unaware of this. I was near a NTB service center and stopped there. They told me it would be $1400.00 to have it fixed. I was not a happy camper and when I talked to a couple of people they said DO NOT USE NTB they have a very bad consumer rating. So I had it towed to hawk and they fixed the problem for $500.00., and it was done in a couple hours, and explained to me everything that was done and so far no problems. More

Hawk of Joliet Service Experience I took my car in last Friday for a pure synthetic Subaru oil change. I had called prior to my arrival to ask for the same price of the previous oil ch I took my car in last Friday for a pure synthetic Subaru oil change. I had called prior to my arrival to ask for the same price of the previous oil change special I had found online. I was advised that it would only be a $5.00 difference. I was also advised that my prior free tire rotation privilege for purchasing new tires at Hawk was no longer available but an exception would be made for my tires to be rotated one last time free of charge. The mechanic rotating my tires lost one of my lug nuts and quickly replaced it with a new lug from the parts department at no cost to me. The mechanic also checked my low tire warning light utilizing a diagnostic laptop at no cost to me. Very satisfied-Javier I encountered both Justins’ in the service department as well as Calvin (service manager) this past Friday. More

Service was done quickly, and the staff is friendly. Just an oil change and tire rotation this time. Went over everything with me and got me out of there. was done quickly, and the staff is friendly. Just an oil change and tire rotation this time. Went over everything with me and got me out of there. More

was great to deal with 5 star service was given to me while i was at the dealership. service was as good this time as it was in the past. 5 star service was given to me while i was at the dealership. service was as good this time as it was in the past. More