Hawk Chevrolet of Joliet - Service Center

Very helpful Tim was very friendly and was going to change my locking system on my car . Car locks when key fob is in the car. Almost locked him out!! Tim was very friendly and was going to change my locking system on my car . Car locks when key fob is in the car. Almost locked him out!! More

Complete, courteous, prompt Had an oil change, tire rotation and under the hood check on a busy day without an appointment. I was treated courteously and the work was completed a Had an oil change, tire rotation and under the hood check on a busy day without an appointment. I was treated courteously and the work was completed ahead of predicted schedule. More

Oil change I love coming here and will bring my car here and future car I’m very pleased with the service that Kevin always answer my questions and concerns on m I love coming here and will bring my car here and future car I’m very pleased with the service that Kevin always answer my questions and concerns on my car More

Body Shop The body did a phenomenal job when I had my truck in for service. Don the body shop manager is respectable, honest, and overall a great guy. Thanks fo The body did a phenomenal job when I had my truck in for service. Don the body shop manager is respectable, honest, and overall a great guy. Thanks for all the quality work! More

Best ever! Both waiting areas were full, I thought it would be a long wait but customers rotated through quickly. Plus the bonus of the car wash was the first in Both waiting areas were full, I thought it would be a long wait but customers rotated through quickly. Plus the bonus of the car wash was the first in 7 years. More

Satisfied Very happy with the service and employees I worked with to care for my truck . It looked like it was brand new after having it detailed. Very happy with the service and employees I worked with to care for my truck . It looked like it was brand new after having it detailed. More

Staple in tire I have a bad leak in my tire. Used the key drop on a Sunday night and it was fixed (hole was in a non-repairable area) with a new tire by noon on Mond I have a bad leak in my tire. Used the key drop on a Sunday night and it was fixed (hole was in a non-repairable area) with a new tire by noon on Monday. More

New truck broke down and put on back burner 700 miles and service engine light comes on. Call the dealer and the say bring it right in. I get there and then they tell me come back tomorrow, so I 700 miles and service engine light comes on. Call the dealer and the say bring it right in. I get there and then they tell me come back tomorrow, so I make a 7:00am appointment. I bring the truck in the next day. I do not hear anything from them so I call and call. They tell me they can't find anything wrong but want to run more test. 4 days later I get the truck back, the service statement says the reflashed the computer. This whole ordeal cost me 4 days of lost wages $2000.00 and $700.00 payment buy this truck and service department cost me nothing but money putting me in the hole. You can't get a hold of anyone because they don't have a paging system and don't answer voicemail. I any happy with the sales and parts department, but service has a lot to be desired. More

Bad sensor Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and they were fast at getting my car done let's just hope this solves the problem Mike was amazing went out of his way to make sure that I was taking care of More

Silverado I love your service, why did you raise you oil change price by around $15 ? That is a lot very unsatisfying. That is around a 30% increase. Come on I love your service, why did you raise you oil change price by around $15 ? That is a lot very unsatisfying. That is around a 30% increase. Come on , isn’t that a little much? More