Hawk Chevrolet of Joliet - Service Center

In and out Told car would be done in an hour, it was. Just dont like when you try to push services every time i get an oil change. Told car would be done in an hour, it was. Just dont like when you try to push services every time i get an oil change. More

Oil change Staff was very friendly and informative I would suggest more help as it was a little lengthy however I am very satisfied with the service Staff was very friendly and informative I would suggest more help as it was a little lengthy however I am very satisfied with the service More

GREAT I love bringing my car to you guys cuz everyone is so wonderful and friendly... I feel like you are my family. I love Alex. He is a most wonderful p I love bringing my car to you guys cuz everyone is so wonderful and friendly... I feel like you are my family. I love Alex. He is a most wonderful person. More

Oil pump I broke down with the same problem that they claimed they fixed. I had to get towed back to Michigan my oil pump went out and supposedly they install I broke down with the same problem that they claimed they fixed. I had to get towed back to Michigan my oil pump went out and supposedly they installed a new one that one went out for some reason More

A great job Every one there went out of there way to help me understand the operation of devices on the car as well as installing the parts I needed. GREAT JOB!! Every one there went out of there way to help me understand the operation of devices on the car as well as installing the parts I needed. GREAT JOB!! More

Quality customer service Hello I enjoyed my stay at your business while my vehicle was being serviced. I’ll definitely be returning to have my vehicle service. I had three re Hello I enjoyed my stay at your business while my vehicle was being serviced. I’ll definitely be returning to have my vehicle service. I had three recalls on my vehicle and two of them were fixed within 2 hrs. Thank you so much More

Always prompt and complete Always friendly and prompt take in. Service is complete as expected. Coupons help with the maintenance costs for this vehicle. Review of service is in Always friendly and prompt take in. Service is complete as expected. Coupons help with the maintenance costs for this vehicle. Review of service is informative and keeps you updated on vehicles maintenance. More

Completely satisfied I was driving past the dealership and realized I needed an oil change. So I stopped in without an appointment. Mike was able to get me in right away. I was driving past the dealership and realized I needed an oil change. So I stopped in without an appointment. Mike was able to get me in right away. The staff at Hawk is very friendly. I was in and out of Hawk in a reasonable time. More

Bad experience for a simple repair Brought my 2018 Traverse in for a small repair. A small plastic piece around fog light broke. Stopped in early in the day to see if they had the part Brought my 2018 Traverse in for a small repair. A small plastic piece around fog light broke. Stopped in early in the day to see if they had the part and how much it would cost. They said part was in warehouse in Rockdale could be in that afternoon so I made a 2:00p.m. Appt. for that day. I was told part was 100.00 and popped in in less than a minute no labor charge. Came back at 2:00 and waited for almost 2.5 hours and was charged $127.00 labor when I was told no charge. Sad when you spend 40 grand on a vechicle and they pull some xxxxxxxx like this. Not happy ar all More