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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,872 Reviews

2,872 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 28, 2019

So easy! I put off getting an oil change because I am so busy. I went in on my lunch break, got the oil changed. There was a recall that needed to be taken c More

by Busymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mila
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

June 27, 2019

Moonroof problem Service was able to duplicate problem with moonroof. Service had car for less than an hour. Only problem was that service didn’t have the parts to fix More

by Mpk330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

June 27, 2019

Terrible Over 2 hour wait for a promised 1 hour finish time. Not the first time this has happened to me or others I know who have had service done there More

by Scoot
Recommend Dealer
No
Employees Worked With
Unknown
Jul 17, 2019 -

Hawk Chevrolet of Joliet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Michelle Volrath, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Customer Experience Manager, Amy Birmingham at (815) 272-9385

June 27, 2019

Great service dept. Have my vehicle serviced at Hawk all the time have never had to wait a long time excellent service Tim and Mica the service writers kept me abreast o More

by SAIEG
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

June 27, 2019

Off sight repairs Well thank goodness, for extended warranty. Again, I had to have my Dodge Caravan, sent out for repairs. I did get a wonderful loaner for my large fam More

by randy.christian54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 26, 2019

Good experience Service was performed professionally and in a timely manner. The staff was courteous and professional. The work was completed within the projected tim More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Miletta
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 26, 2019

Service visit I came in for an oil change and was given great, courteous, expedient service...was even told about some free services I was entitled to. More

by Maketaw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

June 26, 2019

Friendly Service with a smile. Greeted before exiting vehicle and was thanked for my business. Customer lounge is always in top shape/clean and the gourmet cof More

by PATRICK.VANDELINDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Saieg, Mark Catuara, Chris Tsaliangos
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 26, 2019

Very good experience from beginning to end The service team was top notch and they were very professional with me. They outlined the situation and how we could get things done in a timely and c More

by BOSWELLC88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 25, 2019

always great service Was taken care of immediately upon arrival great friendly staff, trustworthy repairs always making your particular situation top priority. Nice waitin More

by Tipoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

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