Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,872 Reviews of Hawk Chevrolet of Joliet - Service Center
Friendly Fair prices, friendly staff. Timely service done, free snacks and coffee. Had front and rear break done. Cut roters and replace the other. They’ even Fair prices, friendly staff. Timely service done, free snacks and coffee. Had front and rear break done. Cut roters and replace the other. They’ even rotated the tires within asking. More
Great dealership Hawk went the extra mile on the repairs of my car thanks to every one but especially Mika who did a great job and the service department Hawk went the extra mile on the repairs of my car thanks to every one but especially Mika who did a great job and the service department More
Maintenance visit My experience with hawk has been good. Each time I've been here the people are friendly, prompt courteous. They get you in and out in a timely manner. My experience with hawk has been good. Each time I've been here the people are friendly, prompt courteous. They get you in and out in a timely manner. More
Time consuming Granted, I was a walk-in, but after they found the issue and told me they were starting on it they told me it would only take 20 mins. to fix. Ended u Granted, I was a walk-in, but after they found the issue and told me they were starting on it they told me it would only take 20 mins. to fix. Ended up taking 1 hour. Good thing i was already off of work. Just dont quote people a certain time then take way longer. Even the new TVs they have set up to let you know your promised time of it being done was not correct. Was 15 mins after the promise time. More
Never updated as to what was going on Customer service is terrible when dropping off your car it was supposed to be done in an hour at the end of the day at 3 o'clock I called it wasn't ev Customer service is terrible when dropping off your car it was supposed to be done in an hour at the end of the day at 3 o'clock I called it wasn't even looked at. 2 weeks to get an appointment .now today is Friday The car is going to get work done Monday What do these people do do they go out and have a liquid lunch because they certainly weren't fixing cars and a beautiful weekend in my Corvette sits in the garage at hawk Chevy really this is the best you can do.. 0 stars for you... More
Fast and efficient Kevin as always was friendly and courteous. Very efficient in explaining what needed to be done at this time according to in my scheduled maintenance. Kevin as always was friendly and courteous. Very efficient in explaining what needed to be done at this time according to in my scheduled maintenance. Allison was excellent as well. More
Everything is in order. Great service. OORAH!!! My husband is a retired Marine Gy/Sgt. He is the person who keeps his good eye on Hawks maintenance department. And he is very satisfied. Hard to plea My husband is a retired Marine Gy/Sgt. He is the person who keeps his good eye on Hawks maintenance department. And he is very satisfied. Hard to please Gunny. More
Great service at great price Hawk’s Service Department fixed a transmission problem that Bartel’s could not fix on two visits. The service was fast and at a great price too! Hawk’s Service Department fixed a transmission problem that Bartel’s could not fix on two visits. The service was fast and at a great price too! More
Second opinion I visited Hawk to get a second opinion on replacement tires for my vehicle. I'm glad I did, because I was told only 2 new ones were necessary, instead I visited Hawk to get a second opinion on replacement tires for my vehicle. I'm glad I did, because I was told only 2 new ones were necessary, instead of a full set like the other dealership was pushing. The service tech was patient, and thoroughly explained the issue and my options. More
Service Review Brought in my 2011 Equinox for service. We always bring car in for maintenance per the manufacturers checklist. This is the first time for to have s Brought in my 2011 Equinox for service. We always bring car in for maintenance per the manufacturers checklist. This is the first time for to have something fixed. We had to replace the timing chain and a few other things. Angus Cho was our contact in Service. Angus was on top of everything. He called me during the whole process with updates. He even arranged a loaner for me to drive when the car needed another day for the repairs to be completed. I would highly recommend Haswk Chevelot for your car needs and if you are in for service, Angus Cho is your man. More