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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,872 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,872 Reviews of Hawk Chevrolet of Joliet - Service Center
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September 16, 2019
Oil Change-Tire Rotation Very thorough, professional and courteous. Wait time minimal. Not happy tire rotations will no longer be included when bought there. Would’ve purchase Very thorough, professional and courteous. Wait time minimal. Not happy tire rotations will no longer be included when bought there. Would’ve purchased elsewhere where free rotations are included for life of tires. Service is always exceptional however. More
by LYNN3
Verified CustomerEmployees Worked With
Didn’t catch name.
September 13, 2019
Good service My service was completed in a timely manner and everything that was done was explained to me. The Service advisor Angus was friendly and professional My service was completed in a timely manner and everything that was done was explained to me. The Service advisor Angus was friendly and professional which I appreciated. More
by Michele
Employees Worked With
Angus Chu
September 11, 2019
Great Customer Service Brought my 2018 Chevy Cruze into Hawk because I was having car trouble.Angus was able to accommodate me quickly.I am very satisfied with how fast the Brought my 2018 Chevy Cruze into Hawk because I was having car trouble.Angus was able to accommodate me quickly.I am very satisfied with how fast the service team was able to fix my car.Thank you! More
by SELENANUNEZ18
Employees Worked With
Angus
September 10, 2019
Excellent service as always! The service department is very professional and courteous. I went in with a recall issue. The service guy explained what they were going to do and how The service department is very professional and courteous. I went in with a recall issue. The service guy explained what they were going to do and how long it would take. I was in and out in a timely fashion. That’s important to me. More
by MARKOLE65
Employees Worked With
James Wolff
September 10, 2019
I’ve always had good service and all of the employees were . I have been coming there before the name had changed.i have brought two vehicles from Dennis Wolf He a mindy are the best ever. When come And go I’m I have been coming there before the name had changed.i have brought two vehicles from Dennis Wolf He a mindy are the best ever. When come And go I’m always happy. Thank you all for the excellent service go bless you all. Thank you hawk Chevrolet for everything. More
by Anthony
September 09, 2019
Great service Took my traverse in for service. Great crew there very friendly and informative. Would highly recommend hawk to my friends and family. Car was also wa Took my traverse in for service. Great crew there very friendly and informative. Would highly recommend hawk to my friends and family. Car was also washed and vacuumed for no charge. More
by JERRYCASTLE254
Employees Worked With
Tim Christ
September 09, 2019
Oil consumption test Friendly Polite service I felt as if my concern was important to everyone i dealt with I dont always feel that way at other dealerships Friendly Polite service I felt as if my concern was important to everyone i dealt with I dont always feel that way at other dealerships More
by TEECHURS
Employees Worked With
Dna
September 09, 2019
Excellent. Experience. Fast and through. I came in with an issue with my air bags. They quickly located the loose connection and resolved the problem. Friendly staff and very comfortable wa I came in with an issue with my air bags. They quickly located the loose connection and resolved the problem. Friendly staff and very comfortable waiting area. More
by LINDAKH
Employees Worked With
Angus
September 09, 2019
Great Thanks for getting me taken care of. I was able to get in and out very quick and they took care of my car that I bought last week it was a minor issue Thanks for getting me taken care of. I was able to get in and out very quick and they took care of my car that I bought last week it was a minor issue with it. but they took care of it thank you More
by Al MIGGINS
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
September 07, 2019
Treated well, but visit was to correct oil change mistake. Appreciated the prompt service and extra effort provided by you folks. However, the reason for my visit was to correct an oil leak caused by improper Appreciated the prompt service and extra effort provided by you folks. However, the reason for my visit was to correct an oil leak caused by improper installation of an oil filter during a routine oil change. This resulted in the loss of considerable oil. I was lucky to notice the oil puddle where I usually perk the car, apparently before much more than a quart was lost, and your service people feel no damage was done. So far, so good. This does make it difficult to determine what sort of rating you deserve, but I guess I will stick with you a while longer. Keep trying. John Cryder More
by JCRYDER1
Employees Worked With
Justin Weck , Tim Christ, Julian Perez
