Hawk Chevrolet of Joliet - Service Center

Cadillac service Very very good service!! They were very helpful explaining everything to me I will continue to do service with hawk maybe even buy another car Very very good service!! They were very helpful explaining everything to me I will continue to do service with hawk maybe even buy another car More

Greeted immediately and appointment was on schedule My service adviser was friendly, helpful and didn't try to oversell me on any service. I did take his advice on an 18,000 mile scheduled maintenance. My service adviser was friendly, helpful and didn't try to oversell me on any service. I did take his advice on an 18,000 mile scheduled maintenance. The wait was not unreasonable and the waitromm was clean and comfortable, including light refreshments and coffee. More

Awesome place Service advisors were great with checking my truck in and getting a loner for me. When finished they informed me what they found and the recall was ta Service advisors were great with checking my truck in and getting a loner for me. When finished they informed me what they found and the recall was taken care of. More

Oil Change The wait wasn’t too long and everyone was friendly and helpful. They also informed me of the wait time just to keep me up to date. The wait wasn’t too long and everyone was friendly and helpful. They also informed me of the wait time just to keep me up to date. More

Repair of rust factory defect Over 3 years, rust spot developed inside the passenger side wheel well, visible when you opened the back passenger side door. Subaru paid for repair, Over 3 years, rust spot developed inside the passenger side wheel well, visible when you opened the back passenger side door. Subaru paid for repair, as well as la new cross trek loaner car and gave me back my car like it was new! Completely detailed! They even cleaned my seats. Been a Subaru owner since 1883 and will continue Not sure which Justin at Hawk got this taken care of, but he got it taken care of and then some! More

Recall on control arm bushing on my Chevy trax I can appreciate the parts needed were in stock & everything was completed in 1 visit , no need for return visit & I enjoyed coffee & donut while wait I can appreciate the parts needed were in stock & everything was completed in 1 visit , no need for return visit & I enjoyed coffee & donut while waiting. More

Service The service was very good and the people were friendly The work was completed in a timely manner. I was satisfied with the service I received. The service was very good and the people were friendly The work was completed in a timely manner. I was satisfied with the service I received. More

Oil change Check in was easy friendly staff and scheduling on the my Chevy app was easy. An associate checked me quickly and received a phone call when my truck Check in was easy friendly staff and scheduling on the my Chevy app was easy. An associate checked me quickly and received a phone call when my truck was ready. Thanks I Look forward to coming back. More

Maintenance and preventative maintenance Justin was awesome professional and knowledgeable and encouraging. Where customer service is out the window for other businesses it certainly is not Justin was awesome professional and knowledgeable and encouraging. Where customer service is out the window for other businesses it certainly is not out the window at your service center. It’s wonderful and I not only appreciate it but thank you so much. More