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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,872 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,872 Reviews of Hawk Chevrolet of Joliet - Service Center
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October 02, 2019
Air bag recall It took approx. 90 minutes on a Monday morning. Justin checked on wait time and advised me accordingly. Very nice new facility at Caton Farm road and It took approx. 90 minutes on a Monday morning. Justin checked on wait time and advised me accordingly. Very nice new facility at Caton Farm road and art. 59. More
by KINSELLA10
Verified CustomerEmployees Worked With
Justin Weck
October 02, 2019
Good experience They did what I asked to do in a very reasonable time frame, and the coffee was good. However, the lighting could have been better for reading a book They did what I asked to do in a very reasonable time frame, and the coffee was good. However, the lighting could have been better for reading a book at one of the high tables. More
by HAWKEYE166
October 02, 2019
GREAT SERVICE We appreciate Hawk's service department. They are very professional and very knowledgeable. I would recommend Hawk to everyone I know. Thanks to Ha We appreciate Hawk's service department. They are very professional and very knowledgeable. I would recommend Hawk to everyone I know. Thanks to Hawk you make everything so easy for us. More
by DRSBAUMWELL
October 02, 2019
April DeLilly XT5 I received great customer service from each person I came into contact with. My loaner vehicle was ready and I was in and out quickly. I received great customer service from each person I came into contact with. My loaner vehicle was ready and I was in and out quickly. More
by ASMITH146
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
October 01, 2019
First oil change on my car 👌 I was in and out in 25min & with a tire rotation! not much more I can say👌 But why do I have to type so many words for this Review!!! I was in and out in 25min & with a tire rotation! not much more I can say👌 But why do I have to type so many words for this Review!!! More
by DRACKLEY243
October 01, 2019
Service I like the new building . However it is noisy in the waiting area. You can hear the loud drills that take tires off and other loud noises . There is I like the new building . However it is noisy in the waiting area. You can hear the loud drills that take tires off and other loud noises . There is no sound barrier. Hopefully this issue will be resolved . More
by Service
Employees Worked With
Mike Hayes
September 30, 2019
Friendly service as we brought vehicle in for oil change Great Friendly staff. From the moment I walked in and until the vehicle was ready.. I also enjoyed a hot cup of coffee while there Great Friendly staff. From the moment I walked in and until the vehicle was ready.. I also enjoyed a hot cup of coffee while there More
by ORR-J
September 26, 2019
Horrible customer service and damaged my brand new 10” Tahoe I brought my Tahoe in for a regular oil change and tore rotation only to come back and find my brand new Tahoe scratches down to the metal. The worst I brought my Tahoe in for a regular oil change and tore rotation only to come back and find my brand new Tahoe scratches down to the metal. The worst part of all of this is the service employees rushed me out and tried to get by thinking I wouldn’t notice/ very unprofessional. Luckily they take photos of your whole vehicle before the service appointment and they were able to see that the gauge was not there when I dropped my vehicle off. we are 2 days away from them having my vehicle for 2 weeks to fix their mistake and I have yet to hear one word from them ! Never ever will go back. More
by KKOSCHETZ
Employees Worked With
Angus chu, and I can’t remember the service managers name
September 25, 2019
Great Service As always great service, never a problem, great value in knowing your car is worked on correctly. Every service you get a small roadside assist plan w As always great service, never a problem, great value in knowing your car is worked on correctly. Every service you get a small roadside assist plan which includes free towing if needed. It does not get better then that. More
by MC289
Employees Worked With
Mihca, Justin Weck , Tim Christ
September 25, 2019
Recall done in a fast and timely manner There was a recall on my 2017 Chevy Silverado 1500. Hawks took good care of me without any issues. The only thing was they were finish with my vehicle There was a recall on my 2017 Chevy Silverado 1500. Hawks took good care of me without any issues. The only thing was they were finish with my vehicle at 11am but I didn’t pick up my vehicle until 6pm all because they didn’t have the correct contact number which I purchased the vehicle from them. That’s sad More
by SHERMANCAMPBELL
Employees Worked With
Angel Del Toro
