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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,872 Reviews

2,872 Reviews of Hawk Chevrolet of Joliet - Service Center

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November 15, 2019

leaking oil pan and sluggish throttle Great service beyond the obvious value mechanic Matt was thorough and takes pride in his work while service advisor Allie’s follow up was excellent. W More

by DAVEKOZBIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Dickinson, Matt Murski
November 15, 2019

Awesome Service Department Great service department. Will continue to bring my vehicle back for all my service needs. Had a scheduled service appointment and even with being a v More

by Mjohnson7157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
November 15, 2019

Tail light replacement. I say again, I’m completely satisfied with Tim Christ every time I come into Hawk Chevrolet in Joliet. Tim called the warehouse, they had the part my More

by LOOKMEUPOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
November 14, 2019

Excellent Never had such a good experience with a dealers service department. Felt like family - in and out within ten minutes to drop and pick up More

by Jennifergazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 14, 2019

Everything was great got the car finished the second day as to I just brought it in I did not have an appointment thank you More

by rrd1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
November 13, 2019

Wait wait wait and over pay Had a 7:45 am appointment. Was there to drop off by 7:20 took 20 min to get waited on. No call back until past 1 after I had to call them. Charged me More

by CCURRIER6342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name not listed
Nov 22, 2019 -

Hawk Chevrolet of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 when you have a chance. Thank you, and we look forward to hearing from you.

November 12, 2019

Tire change and work on my son’s Chevy Cruze Angus was very customer focused. Returned my calls and really worked with us to solve issues. He should be recognized . Thank you and keep up good wor More

by Robertcharland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu
November 12, 2019

Water Pump Super nice, Excellent service with updates on the repair diagnosis and process. Completed on time. I’d highly recommend Hawk and their service team on More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus - service
November 11, 2019

Knowledge of auto! Explanation of repsit I have given the excellent rating as that was my experience with your service department! Also, Sean is always patient when I have concerns! All your More

by henryjulia4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
November 11, 2019

To expensive Over 45 dollars non synthetic oil change without tire rotation which is an extra 20 bucks. Going back to Web Chevrolet. They send you coupons oil chan More

by tkamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Gomez
Nov 22, 2019 -

Hawk Chevrolet of Joliet responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 so we can work towards a resolution.

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