Hawk Chevrolet of Joliet - Service Center

Great service I have always taken my car here for service and they always do a great job. I will always recommend them every time. Thx for great service. I have always taken my car here for service and they always do a great job. I will always recommend them every time. Thx for great service. More

Great service! Great customer service. Employees were fast, thorough and friendly. Oil change was way faster than I was told which was great! Kudos to your team! Great customer service. Employees were fast, thorough and friendly. Oil change was way faster than I was told which was great! Kudos to your team! More

1st oil change Was able to get in a few minutes early and was out in just over an hour. Great people wonderful staff would definitely keep going back here. Was able to get in a few minutes early and was out in just over an hour. Great people wonderful staff would definitely keep going back here. More

Very nice job. They did a great job. I bough it the CX-5 Brand new. But the paint was bad, also the brakes makes noise and esquise like old suv. I was really sorpr They did a great job. I bough it the CX-5 Brand new. But the paint was bad, also the brakes makes noise and esquise like old suv. I was really sorprise with that. But they fixed. More

The usual Hawk customer service. Went in for an oil change for my Malibu. Check engine light was on prior to the visit, I had stopped by an auto parts store so they could read the cod Went in for an oil change for my Malibu. Check engine light was on prior to the visit, I had stopped by an auto parts store so they could read the code causing the check engine. They reviewed it, told me exactly what was causing it and the part I needed. Hawk, as always, wants to run $150 diagnostics even if the customers knows what the problem is. Props to CEO John Crane for this strategy. More

Great experience Went in for a oil change and couple of recalls on a 2015 Impala. Staff was very friendly and explained everything that was going to be done. Also let Went in for a oil change and couple of recalls on a 2015 Impala. Staff was very friendly and explained everything that was going to be done. Also let me know ahead of time that one of the recall parts may not be available until the following week. Mica was very nice and knowledgeable. Was in and out in less than an hour. Appreciate how quick the appointment went. More

Better than last time Check in much quicker than last. No unexpected costs for what would appear simple resolutions. Made extra effort to get me to work when I was worried Check in much quicker than last. No unexpected costs for what would appear simple resolutions. Made extra effort to get me to work when I was worried about missing a meeting. More

New car, 2 service visits already. Car didn't start twic. Called around 6:30-6:45pm stranded and my new car would not start. Called and spoke with 2 girls who said it was almost 7pm, they were closing and co Called around 6:30-6:45pm stranded and my new car would not start. Called and spoke with 2 girls who said it was almost 7pm, they were closing and couldn't help me. Spoke with Jasmine who finally said she would send someone to jump and/or change out the battery on site. Had the battery jumped and was able to get home. Upon arriving home, and having to fly out at 3am for a business trip, she called and told me to bring the car in. I told her I couldn't do that and she said she couldn't help me. Car had trouble turning over, so I spoke to Mike and he arranged to have the car picked up, serviced and delivered by the time I arrived home. More