Hawk Chevrolet of Joliet - Service Center

Fantastic! I was long overdue for an oil change and the associate at Hawk fitted me in right away! Upon arriving I was greeted and taken care of promptly by Angu I was long overdue for an oil change and the associate at Hawk fitted me in right away! Upon arriving I was greeted and taken care of promptly by Angus who is always friendly.I was in and out of the dealership within an hour which I appreciate. The man who came out to explaining everything that was done was so thorough and nice as well. Thank you guys for the amazing customer service.I also appreciate how they cleaned the outside of my car !! More

Great job They do a great job taking care of my vehicle. I just wish they would look at how Honda runs their service department. You can drop in and get about They do a great job taking care of my vehicle. I just wish they would look at how Honda runs their service department. You can drop in and get about anything done with no appointment. More

First Service Visit Professionalism, friendliness, efficiency, displayed by everyone that had contact with me. The concern for keeping the customer updated on the progres Professionalism, friendliness, efficiency, displayed by everyone that had contact with me. The concern for keeping the customer updated on the progress of service. The quality of work. More

Great Service While in for an oil change on my 2017 Colorado I mentioned to Tim, my service writer that the truck was stumbling on acceleration. There's a TSB addre While in for an oil change on my 2017 Colorado I mentioned to Tim, my service writer that the truck was stumbling on acceleration. There's a TSB addressing this issue that requires replacing the transmission fluid with a different kind. Tim was able to schedule me for the next day to get this done - otherwise it would have been a weeks wait. I'm very grateful that Tim was able to get me in for service so quickly. Also I can't say enough good about the courtesy drivers, Rob and Alex that took me home and brought me back to the dealership. They are great! More

Great! Great service and recommendations with no pressure on services offered. Questions answered and explained in detail. Quality parts used. Vehicle drop- Great service and recommendations with no pressure on services offered. Questions answered and explained in detail. Quality parts used. Vehicle drop- off and pick-up times fit perfectly into my work schedule. More

Great service department. The service writer Mica was great to work with, and I will highly recommend this dealership. Had my battery replaced and front / rear wipers replaced The service writer Mica was great to work with, and I will highly recommend this dealership. Had my battery replaced and front / rear wipers replaced in a timely manner. More

excellent service I needed service for my Subaru and wanted to find service closer to my work, my route, or home with hours that fit my schedule. This place fit this c I needed service for my Subaru and wanted to find service closer to my work, my route, or home with hours that fit my schedule. This place fit this criteria. The service was attentive, polite, respectful, and reasonable. The cost of the service and repairs were much less than I had anticipated. So far, I am very satisfied and am ready to take my Subaru back for any further maintenance or repair it might need in the future. I would highly recommend using Hawk for service. More

Always a pleasant fast experience. Service (with appointment) always fast and easy. Service desk people are sometimes also pleasant to deal with and sometimes they are not so nice, depe Service (with appointment) always fast and easy. Service desk people are sometimes also pleasant to deal with and sometimes they are not so nice, depends on who you get. Never have had a problem, THEY WILL TRY AND UPCHARGE YOU OFTEN ON RANDOM THINGS. always check your receipt and make sure you are paying for just the services you received. More

Bad day Something that should have taken less than an hour took 3 freaking hours! I also think I was charged way too much! I won’t be coming back any time s Something that should have taken less than an hour took 3 freaking hours! I also think I was charged way too much! I won’t be coming back any time soon. More

Took too long I came in for an oil change that they said would take an hour. It took 2.5 hours. I also asked if they could give me an estimate on new wiper blades. I came in for an oil change that they said would take an hour. It took 2.5 hours. I also asked if they could give me an estimate on new wiper blades. They never did until I asked about it as I was leaving. More