Hawk Chevrolet of Joliet - Service Center

Great place just depends on who takes care of you oil change with a multi vehicle inspection the next day I have low tire pressure I now doubt that They actually do what they claim they do. change with a multi vehicle inspection the next day I have low tire pressure I now doubt that They actually do what they claim they do. More

We have always received great customer service and repair and maintenance services are completed in a timely manner. As repeat customers we continue to appreciate all the employees at Hawk. and maintenance services are completed in a timely manner. As repeat customers we continue to appreciate all the employees at Hawk. More

Another visit where I found communication between service staff and customer waiting needs improvement. My appt was 11:45, vehicle promised at 12:45. Car was done at approx 1:10 p.m. I informed Allison I wa staff and customer waiting needs improvement. My appt was 11:45, vehicle promised at 12:45. Car was done at approx 1:10 p.m. I informed Allison I was expected home and had to leave no later than 1 p.m. so my care giver could leave by 1:30. No one came out prior to my promised time or anytime until my car was near completion. I understand things happen to delay, but don't use the word PROMISE if that time cannot be adhered to. At the very least inform the customer if it becomes clear the promised time cannot be met. I had to call and arrange for my care giver to extend 1/2 hour & pay her for her extra time. What if I had a job to return to? Totally unacceptable. More

Took my 2018 Traverse in with a shifting problem. I didn't have an appointment because the problem developed suddenly and vehicle accessories would not turn off. Very satisfied with service employees didn't have an appointment because the problem developed suddenly and vehicle accessories would not turn off. Very satisfied with service employees who worked my car into the repair schedule and my car was returned to me before the end of the day. More

They took my car without an appointment. They did great work on it and fixed it quickly. I have used them before, and I will use them again work on it and fixed it quickly. I have used them before, and I will use them again More

Nestor made sure to get my car in for scratch that was there when we purchased it. He followed up with me when I picked the car up and made sure everything was right. there when we purchased it. He followed up with me when I picked the car up and made sure everything was right. More

Justin is great to work with. Very informative of everything being done on the vehicle. Great asset to Jave on your team for differ reasons everything being done on the vehicle. Great asset to Jave on your team for differ reasons More

Absolutely, hands-down, the ONLY place I will ever come to purchase a vehicle!!!! Hawk Chevrolet of Joliet was so friendly, informative, personable and worked with me every step of the way. They are the be to purchase a vehicle!!!! Hawk Chevrolet of Joliet was so friendly, informative, personable and worked with me every step of the way. They are the best experienced team of Dealers out there!!!! Dan L. At Hawk Chevy, you are a Master Chief in Sales, thank you so much for my Chevrolet!!!! More

The worst I will never buy a nother car from Hawk the worst service ever sales as well service and the fin department so if someone is thinking about buying a I will never buy a nother car from Hawk the worst service ever sales as well service and the fin department so if someone is thinking about buying a car please don't More

Disagree over repair of 2 month old car.. Work is done correctly but repair cost is very high .New car with leaking tire should be covered at least till l drive home ........and it finally was Work is done correctly but repair cost is very high .New car with leaking tire should be covered at least till l drive home ........and it finally was repaired at no cost Reluctantly,,,,,!!! More