Hawk Chevrolet of Joliet - Service Center

Thanks goes to Hawk Mazda of Joliet Sales Consultant Dionte Vargas, Sales Manager Ricardo Vargas and Assistant Service Manager Vincent Jordan. Outstanding customer service in assisting me in the purcha Dionte Vargas, Sales Manager Ricardo Vargas and Assistant Service Manager Vincent Jordan. Outstanding customer service in assisting me in the purchase and repairs of my used car. More

Excelent service. Everyone was very professional, and courteous. They got me in and out even though they were extremely busy. Everyone was very professional, and courteous. They got me in and out even though they were extremely busy. More

Have never had a bad experience at Hawk. Super friendly and professional people that treat you like a valued customer. Super friendly and professional people that treat you like a valued customer. More

6 hours to drop a bedliner and put brand new rotors in . . if I was told a 10:00am it would take 4 hours to put rotors on I could've made arrangements to be picked up. I also told them I got called into work . if I was told a 10:00am it would take 4 hours to put rotors on I could've made arrangements to be picked up. I also told them I got called into work yiu think they would hurry up. Last time I use your service department More

Made me feel like family the customer service I told everyone of your service I experienced everyone of your service I experienced More

Service person was very friendly and seemed to really know what he was doing. Took care of my car and me. Was out of there when he said it would be finished know what he was doing. Took care of my car and me. Was out of there when he said it would be finished More

I give the sales team a 10 really great and helpful answered all my questions answered all my questions More

Very disorganized operation. Lack of communication, lack of skill, and overall a horrible experience. Thanks Lack of communication, lack of skill, and overall a horrible experience. Thanks More

Professional-clean-no excessive waiting for service. Love the coffee and waiting area. Techs knowledgeable Love the coffee and waiting area. Techs knowledgeable More

Angus is a strong reason I utilize the service department. He goes above and beyond to address problems I have experienced in particular with my Z06 Corvette. Recently I experienced a crack in o department. He goes above and beyond to address problems I have experienced in particular with my Z06 Corvette. Recently I experienced a crack in one of my tire rims that cost approximately $1500 to replace. There are a number of lawsuits against Chevrolet for problems with these wheels. He attempted to find if there was a recall on these items. There was not but he tried to help in this matter. He has also been of assistance in three other vehicles that I bring in for service. More