Hawk Chevrolet of Joliet

Staff was very accomodating, freindly, and respectful. The process was relatively fast compared to purchases made in the past at other dealerships. Trade in allowance was better than expected. Will be bri The process was relatively fast compared to purchases made in the past at other dealerships. Trade in allowance was better than expected. Will be bringing this vehicle to Bill Jacobs for all maintenance. More

I had a great expierence over at Bill Jacobs. The staff is very friendly especially my sales representive Tom Saieg. I liked how Tom was straight forward with me from the start. I would recomend everyone t is very friendly especially my sales representive Tom Saieg. I liked how Tom was straight forward with me from the start. I would recomend everyone to go see Tom. Im know the happy owner of an 09' Chevy Tahoe Hybrid. More

Shawn was knowledgable, courteous, and able to show us the model in which we were interested. He gave us a great deal of information and knowing we couldn't possible absorb everything in one visit, assur the model in which we were interested. He gave us a great deal of information and knowing we couldn't possible absorb everything in one visit, assured us he would be available anytime to answer concerns and/or questions. That was most appreciated. More

James was fantastic! I came in knowing exactly what I wanted, 4 door Ford F-150 preferably already lifted. He walked around the lot with me and we chit chatted about tons of things. Unfortunately, no tru wanted, 4 door Ford F-150 preferably already lifted. He walked around the lot with me and we chit chatted about tons of things. Unfortunately, no truck for me. What I loved about James is that he didn't try to make me look at other vehicles. He respected that I knew what I wanted. He's not your 'typical' car salesman, he does his job with ease and grace and he's not even remotely pushy. Thank god! I recommend James to everyone I know that's looking for a vehicle! More

When I visited Bill Jacobs to purchase my Chevy Malibu, James Wolff was the salesman who helped me. He answered every question I had, was very informative and very efficient. By the time we were done wit James Wolff was the salesman who helped me. He answered every question I had, was very informative and very efficient. By the time we were done with the test drive, I knew everything about the car and was comfortable with the price. During the purchasing, James was just as informative and efficient. There was never a time that I was uncomfortable or overwhelmed or pressured. He made buying my new car as easy as going to the store for a gallon of milk. I was able to enjoy the experience and felt so happy the entire time. I recommend James to anyone who mentions they are looking into getting a new car, and I tell them he works at Bill Jacobs in Joliet. More

I bought my 2006 Malibu maxx from James Wolf. The guy did everything flawlessly. It was like watching an artist that was in the "zone". I couldn't figure out of it was real or not. the grace he displa did everything flawlessly. It was like watching an artist that was in the "zone". I couldn't figure out of it was real or not. the grace he displayed at packaging a deal together so effortlessly was breathtaking. I'm sad to say that I wish the product was as good as this artist.... I mean salesmen. If ever James Wolf, aka "the weather wolf" has a Honda for sale while I'm in the market, I will be calling him first!! Yes, I did say the "the weather wolf". What is that you may be wondering?? Well if you don't know already, James Wolf has an alter ego. He is a salesmen by day and a fantastic weather man by night. His forecast are crazy accurate!! I stopped listening to the radio or going to my weather channel ap for my weather news. I simply go to Facebook and get the "howling forecast" from the weather wolf! If he ever gets a pimped out weather chasing van, he will go global is my prediction. Keep up both your crafts James, you are a natural. Sam. More

I have bought many cars over the last 40 years..some new and some used from different dealerships. Since I live in a smaller city, not Joliet, I always felt that I would get a better deal & be treated bett and some used from different dealerships. Since I live in a smaller city, not Joliet, I always felt that I would get a better deal & be treated better in the local smaller towns, a big dealership doesn't care or go out of their way OR so I thought but my latest experience with Diego Rivera has changed my mind. From the first conversation I had with Diego he was very interested in what I wanted and pursued it as well as other options to give me the best vehicle ever. What started out as an inquiry for a 2010 Cadillac ended up as a lease on a new 2012 Cadillac , he and Josh Casey worked magic to get me a car I did not think I could ever afford...they were diligent in pursuing options that were available to me to help me get what I wanted. They were both so friendly & concerned about my comfort while I was waiting for the appraisal on my trade in as well as waiting on the paperwork to be finalized, they made me feel that they wanted to put me in this vehicle under terms that I could afford, they made it all seem so simple and they both truly care about giving good customer service and that's the name of the game....Customer Service is important! I will definitly recommed Diego to anyone I know that will be looking for a new car, he is a true, caring professional! I will be back at then end of my lease, this is the BEST experience I have ever had buying a new car & I Thank You for that!!!! This dealership is AWESOME!! More

This is my 2 nd time buying from little Joe. Joe and my This is my 2 nd time buying from little Joe. Joe and my husband surprise me with my new car for my anniversary . All the way even with a big purple This is my 2 nd time buying from little Joe. Joe and my husband surprise me with my new car for my anniversary . All the way even with a big purple ribbon. Best day ever! After my husband and Joe were in cahoots by telling me I couldn't afford Thank you so much! Also thank you Sammy Serrano! Kathy spiller More

I came in to look/buy a new car. Jim was very attentaive to all my wants and needs. He was so easy to talk to and get along with. He made sure I was in out as quick as possible, seeing as I had work that da to all my wants and needs. He was so easy to talk to and get along with. He made sure I was in out as quick as possible, seeing as I had work that day. More

Diego Rivera is no ordinary car salesman. From the moment I walked in the door he was friendly, courteous and helpful. I've bought a lot of cars in my life and can honestly say he's the best. He didn't get i I walked in the door he was friendly, courteous and helpful. I've bought a lot of cars in my life and can honestly say he's the best. He didn't get impatient when I couldn't decide which interior I wanted. He found exactly the car I wanted on the lot, it had just come in and wasn't even listed in the inventory yet, so kudos to Diego for going the extra mile there. Then, when I decided to test drive the car we left the dealership and since my husband was home, not feeling too well, I said that I wouldn't be able to finalize the deal until I was sure he liked the car too. No problem! Diego said let's go to your house and show it to him. Well, I said I live almost 30 miles away and he didn't hesitate...he told me to go for it. 30 minutes later we were almost to my house when my hubby called and said what's for dinner? Since I was all wrapped up in car buying I didn't know what to do about that and Diego said let's go to the grocery store and get him a roast chicken. So away we went to our local grocery, which is another five miles out of the way. Finally we arrived at my house and the husband loved the car. He talked to Diego about the bottom line, what he was willing to pay, etc. and that if Diego could work that miracle the car was ours. Off we went back to Bill Jacobs Cadillac and sure enough Diego gave us a ridiculous price out the door. Amazing! No haggling! By this time it was 8:30 p.m. and Diego rushed my new Caddy through the prep stages and by 9 p.m. we were on our way back home with Diego and his brother following so that we could get my old vehicle and my new vehicle both back home. Long story short, this experience was so much fun. I love Diego and his brother Noel is a sweetheart too. Please don't hesitate to give Diego a chance to sell you a car. He's a great guy. Enough said. More