Hawk Chevrolet of Joliet

Jon did a great job of finding us the car we wanted with the features we required. Went out of his way to iron out all of the wrinkles in insuring we got the best price and delivery on the date we requeste the features we required. Went out of his way to iron out all of the wrinkles in insuring we got the best price and delivery on the date we requested. Excellent service! More

I was in the market to trade down to an older car but a bit bigger. Wasn't sure "what" I was looking for. I had a 2010 HHR. We were empty nesters, but both had just moved back home and one with a newborn. bit bigger. Wasn't sure "what" I was looking for. I had a 2010 HHR. We were empty nesters, but both had just moved back home and one with a newborn. Struggling with the car seat in and out of the HHR. WE stopped by on Friday night-not knowing it was backyard tent sale time. My husband spotted something he thought I might like. Took a 2006 Chrysler Pacifica Limited for a little test drive. Initial salesperson never called me back. I texted, emailed and called with no response. Thought about it over the weekend. Thought...if the car was still there, I would give this another shot. We had stopped in there about 3 weeks earlier-looking for an older used car to buy our son, but they didn't have anything on the lot we thought wouls suit our 20 year old in a reasonable/cash price range, but Lil Joe was who we had dealt with on that visit so I thought I would call him now. (Monday). He answered the phone right away. After telling him what I was looking at-said he would find out and call me back. The car was still there. To make a long story short, he and I talked several times throughout the day. I picked the car up to run a few errands while my HHR was being appraised. We spoke a minimum of six times over the phone. He followed through with everything he said he would do and then some. He is one of the most pleasant, fun, down-to-earth sales people I have ever dealt with. I actually had a GREAT time visiting with him. It was more than "just a deal". I feel like I got to know him a little bit-and I was treated very fairly. He has a cute smile and would recommend him to anyone I know looking to buy a vehicle. Thank you Lil Joe-for all you did for me today-making it such a pleasure to purchase a car. I am 47 years old-and for the first time in buying probably 10-12 cars in my lifetime, I did not walk out of a dealership mad or made to feel like my sale didn't matter. More

I've bought many cars before but have never experience I've bought many cars before but have never experience the service that was provided to me by the great guys at Bill Jacobs Chevy in Joliet. Very pr I've bought many cars before but have never experience the service that was provided to me by the great guys at Bill Jacobs Chevy in Joliet. Very professional and super friendly. Special thanks and appreciation to Lil Joe great salesman, very knowledgeable. Your just not a customer to him, but a friend trying to help you get the car you want for the best deal. Also thanks to Fred, my man you are magic with numbers pure genius! Thanks to Sammy as well for getting my car cleaned up & ready for the road! Thanks you three gentleman are the best!!!!!!!!!! Thanks much from Elisha More

They went out of their way to remedy a previous bad situation we had with another dealership. They did everything they could in order to get us the deal we wanted. After an emotional rollercoaster an situation we had with another dealership. They did everything they could in order to get us the deal we wanted. After an emotional rollercoaster and a terrible experience, Bill Jacobs and Raul were able to turn it around. We are very happy with the service and will return for future car purchases. Thank you! More

I am extremely happy with the purchace with my new Chevy Cruze. Raul was very friendly and helpful with finding a vehicle that was in my price range. He also didn't pressure me and told me about the car t Cruze. Raul was very friendly and helpful with finding a vehicle that was in my price range. He also didn't pressure me and told me about the car that I bought. Even after the sale Raul didn't stop there, but continued to help show me some of the functions in the car. If I know anyone who is interested in a new vehicle I will recommend him. Sincerely, Carol S Huddleston More

To all fellow seekers of automobile dealerships and Bill Jacobs Joliet, I would like to first and foresmost once again reiterate the extreme gratitude my partner and I have for those individuals that c Jacobs Joliet, I would like to first and foresmost once again reiterate the extreme gratitude my partner and I have for those individuals that comprise the company of Bill Jacobs Chevy Cadillac. My partner, Todd, unfortunately won't stop harassing me about how Jason K this and Jason K that. But all horseplay to the side, this company has what everyone wants in a dealership....great service and a DEAL...hello! I mean DEALERSHIP....DEAL ...cooincidence? Let me tell you, thats what we received and the way Greg Cantu has checked back with myself and Todd and made us feel soooo welcome, just makes life so much more peaceful. To have that comfort, and those people.....gimminy crickets i tell you. Those guys are so much fun....just go see for yourself and you'll know what I'm talkin about! YUM AAAAND a state of the art facility with genuine people.... and some amazing laughs..... especially with Jason K and Greg Cantu was also impressed with that Joe and Josh combo (ouch) Yours Truly, Lester More

My husband and I had been looking for a new(used) car that had more room for the kids. We looked at several Equinoxes but all were way over priced. I found one online and had my mom go look at it. She ca that had more room for the kids. We looked at several Equinoxes but all were way over priced. I found one online and had my mom go look at it. She called me later and raved about it. We drove 3 hours north to go look at it and hopefully take it home. I had called before hand and explained that I was wanting to see it. When we pulled in and went inside they had already had the car pulled up for me and Diego was waiting to help me! Throughout the whole transaction he was very kind and helpful and honest. He was able to get the price where we wanted it and stayed late just to finish the transaction and make sure we got on the road safely! More

Rafael took the time needed to help us and make sure we were happy. Worked with us on price and wee were very satisfied. Would work with Rafael on our next vehicle purchase were happy. Worked with us on price and wee were very satisfied. Would work with Rafael on our next vehicle purchase More

I had purchased a 2012 Chevy Malibu and it was everything i was looking for! The only problem was that it had a few dents and it was a brand new car but, the people at Bill Jacobs Chevy took care of me and m i was looking for! The only problem was that it had a few dents and it was a brand new car but, the people at Bill Jacobs Chevy took care of me and made the car look like brand new! Completely Satisfied!! More

This experience has been the BEST experience ever! Buying a car is usually a dreadful ordeal. Tom Saieg was professional and confident that he could get us what we wanted at a great deal. I am SO excited abo a car is usually a dreadful ordeal. Tom Saieg was professional and confident that he could get us what we wanted at a great deal. I am SO excited about our new 'baby' and thank everyone at Bill Jacobs for making the deal a painless one. More