Hawk Chevrolet of Joliet

Worst Experience Eve from a Dealership I Trusted The buying process was long. It was a 2 hour wait to be seen by Mindy (who has sold cars to my parents in the past and the reason I was there)...not a The buying process was long. It was a 2 hour wait to be seen by Mindy (who has sold cars to my parents in the past and the reason I was there)...not a big deal. Once she was able to see me, we sat and went over the usual credit application process. However, she hadn't completely finished the customer prior ("who was a friend"), so the aged Johnny Bravo hung around the cubicle as Mindy continued to ask personal questions (Income, social security #, the usual). Mindy never asked the customer to step away so that she could assist me. Not wanting to cause a problem, we went on with Mr. Bravo standing within ear shot. The rest of the buying process went smoothly. It ended with Mindy explaining to give them all "5 Star" ratings as soon as possible. Little did I know that the poor service came after you left the lot. The following week, my deposit was due, they ran the transaction and the funds was withdrawn from the account (Friday). On Saturday, I received a very rude voicemail from Alan Ducato, the Finance Director and another accusatory call from Mindy. I was humiliated for 3 days by these professionals. Finally on Monday, received an email from Alan stating they received the funds. No apology or anything after having my character attacked and being urged to bring the car back. Pompous, unprofressional and loan shark tactics is what you will get if you purchase a car from Hawk Chevy in Joliet, Il! More

Trade in for a new vehicle I came to hawk Chevy in Joliet in hopes of trading in my Mitsubishi for a Chevy. Matt Vega helped me through the whole process. I had quite a few ques I came to hawk Chevy in Joliet in hopes of trading in my Mitsubishi for a Chevy. Matt Vega helped me through the whole process. I had quite a few questions which he answered and always found the answer if he didn't know. I got a new Chevy malibu all thanks to Matt. The service here is amazing and everyone is very friendly and inviting. I've already told my family about it and highly recommend Hawk Chevy Joliet. Just ask for Matt. More

Best Dealer in Joliet I have gotten 2 vehicles from Hawk Chevrolet in Joliet; one a 2012 Malibu, the other a 2017 Malibu. I have also purchased used vehicles from other dea I have gotten 2 vehicles from Hawk Chevrolet in Joliet; one a 2012 Malibu, the other a 2017 Malibu. I have also purchased used vehicles from other dealers; and I must say this is the first place I've gotten a used vehicle at a reasonable price and did not require immediate mechanical attention. You can be placed in a reliable vehicle without being placed in a financial bind. More

Body Shop- Sevice Dert. Headed by Don Sorenson- Great! Took my Kia Soul for body work after garage door falling on it. Don and his staff were excellent. I could not have asked for better service and care Took my Kia Soul for body work after garage door falling on it. Don and his staff were excellent. I could not have asked for better service and care. Thank you very much, you have an A-One service and body shop. I am very, very satisfied with the work they did. I will not hesitate to use them again for any of services I need for my car. More

Great Dealership I got a great deal. They were extremely professional and helped me find the perfect car for my needs. I am completely satisfied! I am now a loyal cust I got a great deal. They were extremely professional and helped me find the perfect car for my needs. I am completely satisfied! I am now a loyal customer to Hawk. Thank you so much to the whole Hawk team!!! More

Go Somewhere else!!!! Will never go there again. Constantly lied to then kept getting a completely different vehicle down my throat. Stay away from here. Overall I'm sure B Will never go there again. Constantly lied to then kept getting a completely different vehicle down my throat. Stay away from here. Overall I'm sure Brandon is good but the sales and finance managers really ruined what should have been an easy sale for him. Get out of there Kid. There are better places to work More

This dealership should be shut down I went to this dealership recently to purchase a car. The people appeared to be friendly enough, but you don't see their true colors until after the c I went to this dealership recently to purchase a car. The people appeared to be friendly enough, but you don't see their true colors until after the contracts are signed and you find out that they tricked you into something you did not sign up for. This dealership is prime example for why car salesmen and other people in their business have a bad rep. This dealership experience with fraudulent practices and taking advantage of new car owners, women, students, and people in general who are not knowledgeable about cars and who are desperate for transportation. More