Hawk Chevrolet of Joliet

Great experience. Melanie was very knowledgeable about the cars we were interested in. After our purchase she took time to explain all the features and how they work Melanie was very knowledgeable about the cars we were interested in. After our purchase she took time to explain all the features and how they worked. More

The sales staff was excellent. Very friendly and answered all my questions. I would definitely recommend to friends Very friendly and answered all my questions. I would definitely recommend to friends More

Angela was very helpful from our initial meeting until the drive off the lot. John made sure the purchase was smooth. Hawk Auto has a great team with these two individuals on board. the drive off the lot. John made sure the purchase was smooth. Hawk Auto has a great team with these two individuals on board. More

My father is a tenacious negotiator. Took the dealer and 2 managers to work with him. Nobody cried! They maintained good humor and I feel like I got a good deal 😊 Took the dealer and 2 managers to work with him. Nobody cried! They maintained good humor and I feel like I got a good deal 😊 More

Hawk Chevy of Joliet exceeded all my expectations! The car I was looking for was hard to locate, but they didn't stop until they were successful! I will tell anyone who's looking for a Chevy to defini The car I was looking for was hard to locate, but they didn't stop until they were successful! I will tell anyone who's looking for a Chevy to definitely see my new friends at Hawk Chevy of Joliet! More

Nice, friendly local dealership. We had a good experience at Hawk. I also like the service department. We had a good experience at Hawk. I also like the service department. More

Ivan was very nice to work with and very professional. The entire team was very responsive and pleasant to work with. The entire team was very responsive and pleasant to work with. More

I had a very pleasant experience at this dealership. Everyone was very nice and super helpful from the moment I walked in. Everyone was very nice and super helpful from the moment I walked in. More

The dealership as a whole is fairly decent. Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be t Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be the vehicle I was going to purchase (due to the dealership having to transfer it from another dealer). When the vehicle arrov3d I was told it was a "managers" vehicle from a different location. While it had what was on the sticker, it also had almost 3000 miles on it and was still being sold as new, because it had never been titled I guess. I was also told by Rocco that I "should" get the paint and dent etc, protection plan on it. Once I agreed, he said, good, I already put it on there. Uh huh... it was already on the vehicle as the sticker for it was in the glove box. So, that whole interaction was a little shady. I also received an atrocious interest rate with zero negetionation on it, I wasn't even told what ot was until I went in to sign everything. I've been buying cars long enough to know these are not set in stone. Especially when buying extended warranties, which I did as well. Overall, the whole experience was rushed and felt like it wasn't fully transparent to me until it came time to sign everything. Am I unhappy? Not completely, but I'm also not completely happy with how things went down. Will I go there again? Undecided. More