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Hawk Cadillac of Joliet
Joliet, IL
263 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 263 reviews
April 08, 2013
The first time my husband and I visited Bill Jacobs (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had been sold to someone else right before we arrived. Even though the Sierra Denali was sold Raul was very helpful. He took our information and would contact us when he came across the same brand vehicle or something similar to that brand. My husband and I kept searching online to find something we would be interested and we came across a SUV Trailblazer that cough our eye. We went back for the second time to see Raul and unfortunately the SUV was sold 20 minutes before we got there. Raul was very nice and had us look at a GMC Terrain that was similar to what we were looking for. The GMC Terrain was not spacious enough for my husband. Once, again we went back home and my husband did some more research and came across a Hyundai Sonata and a Cadillac DTS. The Sonata and Cadillac was not what we were looking for but it did fit our needs.This time I called Raul and asked him if he could have them ready for us to take them for a test drive. Well when we got there the Sonata was sold but the Cadillac DTS was still there. Well we tested the Cadillac DTS. The Cadillac was very spacious but, I was just not quite convince with the Cadillac. While we were still there we came across a Buick Lucerne. We took the Buick out for a test drive. My husband was really impressed with the Buick. He felt comfortable which was my main concern. The Buick is spacious enough and has enough space in the trunk for my sons stroller. I have to say I was quite surprise how my husband and I went in looking for a Sierra Denali and left home two weeks later with a Buick Lucerne. Overall Raul was very helpful and very nice. He gave my son some coloring sheets and crayons to entertain him while he was taken my personal information. Later on he brought back my son some popcorn and kept offering my husband and I a cup of coffee or water. I will surely be recommending Raul to my family and friends. My husband and I left Bill Jacobs with a Buick Lucerne. Raul gave us 3 months of On-Star for free and 2 years worth of maintenance on the Buick. More
by mtc_roajs
Employees Worked With
Raul Rosario
April 08, 2013
James took his time with us and did his very best to find James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their to answer our questions. Thank-you. More
by HollyandBert
Employees Worked With
James Wolff, Marty Svoboda
March 17, 2013
Mindy and Josh were great overall. Just took way to long to get the deal compeleted and me off the property. The issue was they did nt have enugh staff working today, was the consensus. Mindy has sold me m to get the deal compeleted and me off the property. The issue was they did nt have enugh staff working today, was the consensus. Mindy has sold me more Chevys than I can remember. She is thorough, friendly, engaging, honest and very sincere in her dealing with me over thee many years. I will continue to buy cars form her, and recoomend other customers as well. More
by carrutherskd
Employees Worked With
Josh Casey, Mindy McCorkle
