Hawk Cadillac of Joliet

Service Department Always a pleasure having the service department solve our problem. We hit a pothole and blew a tire on our CTS Cadillac. As usual it was handled profe Always a pleasure having the service department solve our problem. We hit a pothole and blew a tire on our CTS Cadillac. As usual it was handled professionally and everyone went out of their way to help. Very courteous and knowledgeable staff. Especially Kevin. Kudos to him. Thank you, Mrs. Judy Liberty More

Very good experience Working with James was really nice and he was very helpfull . I would recommend anyone to Hawk Chevy / Cadillac dealership . Very happy with the purch Working with James was really nice and he was very helpfull . I would recommend anyone to Hawk Chevy / Cadillac dealership . Very happy with the purchase we made today . More

Denny's new XT4 This was the first time I went to Hawk Cadillac and the experience was unbelievable. From the time I walked in to the time I signed the contract every This was the first time I went to Hawk Cadillac and the experience was unbelievable. From the time I walked in to the time I signed the contract everything was professional. Casey the salesman and Jim the general manager treated me like family. They never pressured us and answered all our questions. Jim and Casey went out of their way to make sure we were happy with the Cadillac we chose, showed us the very clean service department, talked to Amy ,the Customer Experience Manager who helped us set up On Star and finally working with Ed in finance to close the deal. These men and women are truly an assist to Hawk Cadillac. I would highly recommend this dealership to anyone wanting to buy a new our used Cadillac. More

Good service with good people. Body shop did excellent job on the repairs. Went to dealer to check on progress and found out car was done but wasn't notified A little disappointe Body shop did excellent job on the repairs. Went to dealer to check on progress and found out car was done but wasn't notified A little disappointed in this regard More

Excellent Angus, my service representative, was very thorough and professional in his delivery of the details of my service repairs and was accommodating in out Angus, my service representative, was very thorough and professional in his delivery of the details of my service repairs and was accommodating in outlining what was covered under warranty. He was easy to deal with and made the experience tolerable since spending a great deal of money on repairs is never a joyful experience. More

Great experience Mindy was fantastic. She was extremely knowledgeable about the vehicles we were looking at. She was able to help us make a great decision. Couldn' Mindy was fantastic. She was extremely knowledgeable about the vehicles we were looking at. She was able to help us make a great decision. Couldn't be happier. More

Friendly and Honest Hawk was very friendly and honest. They answered all my questions and let me take my time making a decision. I will go back for my next vehicle! TH Hawk was very friendly and honest. They answered all my questions and let me take my time making a decision. I will go back for my next vehicle! THANK YOU! More

Awesome We had a great experience at Cadillac. James McCormick was knowledgeable, friendly and listened to our needs. Excellent service and we would highly We had a great experience at Cadillac. James McCormick was knowledgeable, friendly and listened to our needs. Excellent service and we would highly recommend Hawk Cadillac ! More

Personalized and Professional Care Mindy McCorkle was pleasant, knowledgeable and professional with regard to a trade-in and purchase of a new 2019 Cadillac Ct6. Would recommend to oth Mindy McCorkle was pleasant, knowledgeable and professional with regard to a trade-in and purchase of a new 2019 Cadillac Ct6. Would recommend to others More

Expert service ! I bought my car in with an unknown issue with my locks and engine light . The care time was professional, courteous and knowledgeable . ! I bought my car in with an unknown issue with my locks and engine light . The care time was professional, courteous and knowledgeable . More