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Hawk Cadillac of Joliet
Joliet, IL
263 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 263 reviews
January 11, 2020
I bought a 2013 Cadillac on Saturday and not even a week later it has been in the shop twice because check engine lights keep coming on. Very disappointed and will not buy there again later it has been in the shop twice because check engine lights keep coming on. Very disappointed and will not buy there again More
by JANET66
Verified Customer
December 23, 2019
Just purchased my 4th car at Hawk always treated fairly and with respect. Will and Mindy worked hard and made sure I was happy and comfortable with my purchase. Would recommend this dealership and Mindy and with respect. Will and Mindy worked hard and made sure I was happy and comfortable with my purchase. Would recommend this dealership and Mindy McCorkle for you next car. More
by Lynnmichaels88
December 14, 2019
Great Scheduled an oil change and was taken on time all employees i dealt with were very courteous and kept coming back to let me know how much longer it wo Scheduled an oil change and was taken on time all employees i dealt with were very courteous and kept coming back to let me know how much longer it would be - donuts in waiting room were delicious - only negative was he said car was washed and when we went to leave it was not washed! More
by CONNORSGRAMY
Employees Worked With
Can't remember
December 11, 2019
First time shopper at Hawk Modern up to date facility great coffee bar,a good selection of vehicles,not any sign of high pressure sales considerate sales personnel and a knowled Modern up to date facility great coffee bar,a good selection of vehicles,not any sign of high pressure sales considerate sales personnel and a knowledgeable service department More
by AAPJTADIN
Employees Worked With
Nestor Urrita Nestor is an outstanding salesman, responsive to customer needs, knowledgeable and courteous. Hawk is lucky to have him.
November 26, 2019
came in for a oil chg and tire rotation found one bad tire that could not be repaired and had to purchase new. completed work and called me to pick up car. not happy about the new tire expen found one bad tire that could not be repaired and had to purchase new. completed work and called me to pick up car. not happy about the new tire expense but all work was completed to my satisfaction. car was washed, thnak you. More
by SBRANDOLINO
Employees Worked With
none
November 13, 2019
2012 cts Had an 12pm oil change, vehicle wasn't done until 4pm so 4 hours instead of the 1hr i was quoted. Usually when i have service done, paper mats are put Had an 12pm oil change, vehicle wasn't done until 4pm so 4 hours instead of the 1hr i was quoted. Usually when i have service done, paper mats are put down and vehicle is returned ran through the wash but this was not the case this time which you would figure 4hours was plenty of time to, seemed mine was the only one out the line not washed. I also had a few questions regarding my engine light being on however wasn't offered to go over my multi point inspection in depth was only told "basic maintenance i'm sure you plan to take care of just take this paper to the cashier" More
by jdenos19
Employees Worked With
Service
October 07, 2019
Schedule Oil Change I had an scheduled oil change at 10:45. From the beginning everybody wad very polite. The only issue was it took over two hours to complete. So if you I had an scheduled oil change at 10:45. From the beginning everybody wad very polite. The only issue was it took over two hours to complete. So if your not on a tight schedule this is the place to go. Took care to keep the car clean. More
by OFPD1
Employees Worked With
Vince Miletta
August 26, 2019
Long time I was promised the car would be ready in 1 hour. 3 hours later and after checking on my car after 1.5 hours. I understand things pop up, but 2 hours. I was promised the car would be ready in 1 hour. 3 hours later and after checking on my car after 1.5 hours. I understand things pop up, but 2 hours. Cmon More
by NMIKROULIS
Employees Worked With
Mike
August 13, 2019
Hawk is Awesome! The service staff are all friendly and professional. The facility is conveniently located where I reside and work. I thoroughly enjoyed the cleanlines The service staff are all friendly and professional. The facility is conveniently located where I reside and work. I thoroughly enjoyed the cleanliness and comfort More
by HILL_TIFFINEY
July 30, 2019
My experience with Hawk Had a fantastic experience with Brian Biddle and sales manager also named Brian who were very professional and helpful. Would definitely recommend thi Had a fantastic experience with Brian Biddle and sales manager also named Brian who were very professional and helpful. Would definitely recommend this dealership to anyone More
by Nannalos7984
Employees Worked With
Brian Biddle
