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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
322 Reviews

322 Reviews of Hatfield Buick GMC - Service Center

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May 24, 2024

Great service. Our first experience with Hatfield Buick GMC service department and it was spot on. More

by jmltfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

May 24, 2024

I always get courteous, professional, and quality service. I have the utmost confidence when I come here that I will receive honest and reliable service. More

by JBAKER250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

May 22, 2024

Scheduling an appointment for service is very easy and there is a good availability of appointments. Staff is friendly and helpful and willing to take the time necessary to explain what services are need More

by DAVID@LAWYERSHP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2024

The thermostat in my 2018 GMC Canyon had to be replaced. Service was quick and all the employees were easy to work with. I take my truck here for all repairs / maintenance. My only complaint is the cost. Th More

by TCCjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.

May 20, 2024

I came to Hatfield Buick GMC from another dealer because I was unhappy with customer service at the other dealership. Hatfield has not disappointed and always have the customer in mind. 5 star customer serv More

by drflores81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

May 19, 2024

They are a comfortable dealership to work with. Delivery of the truck was disappointing as it had to be returned and repaired More

by christi.sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

I've used Hatfield Buick GMC dependable services for over 30 years, with two Buick and currently GMC. More

by ingrid.vikingservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

May 12, 2024

My last service was covered by my extended warranty. I had to remind them that all. I needed but it got fixed same day. Great work. More

by CCCOE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2024

If you wouldn't mind trimming up the vertical clearance of the tree on the southeast corner of your lot, I'd ve grateful. It has nothing to do with car but I do have to duck when I skateboard to avoid get More

by joe9092410767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 10, 2024

In my humble opinion, the Hatfield Buick GMC is Way better than the Mccoy dealership. More

by drakefantastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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