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366 Reviews of Hatfield Buick GMC - Service Center
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November 07, 2024
Took my Envision in for Recall - Softwsre Update. The staff was very friendly and I was out within 30 minutes. The staff was very friendly and I was out within 30 minutes. More
by redmarlen75
Verified CustomerEmployees Worked With
November 06, 2024
The sale of my vehicle was great. My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I was going to wait for my vehicle (due to where I live) while in service. No offer of a loaner vehicle. I had to get an Uber from the dealership to ONT airport and leave my vehicle over the weekend. Finally, upon getting my vehicle from service (three days later), no carwash was given and when I asked, I was told not enough staff available after having the vehicle for over three days. Very disappointed overall, especially when my vehicle is a lease, and I live in Yorba Linda which is not close. unfortunately, im not sure the name of the serviceman I was dealing with. Wasn't pleasant communications. More
by KEDRICKREDEEMER
Employees Worked With
November 06, 2024
Honest and hardworking dealership. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. More
by Swimfast2062
Employees Worked With
Other Employees :
Bill Hatfield
November 05, 2024
Hatfield is my go to dealer for service on my buick. I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! More
by pyrosteve.1
Employees Worked With
October 31, 2024
Everyone is very helpful and do great work Adrian is so knowledgably and helful and caring.. knowledgably and helful and caring.. More
by REVCMM
Employees Worked With
October 30, 2024
Took my truck in twice for the same issue with a different repair each time. Spent $900 for repairs and the check engine light came back on. Issue was never resolved. different repair each time. Spent $900 for repairs and the check engine light came back on. Issue was never resolved. More
by price16cougars
Employees Worked With
October 28, 2024
I always get good service! Adrian and the others are always helpful, attentive and knowledgeable. Adrian and the others are always helpful, attentive and knowledgeable. More
by LAWOORAH1
October 25, 2024
Me and my family have been doing business with you all since about 1986 and we will continue to do business with you. Paul since about 1986 and we will continue to do business with you. Paul More
by ILSINC
October 25, 2024
Good service. A bit pricey though. But still only use them on my Buick. Adrian is great. A bit pricey though. But still only use them on my Buick. Adrian is great. More
by INKKNIFE
Employees Worked With
