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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
340 Reviews

340 Reviews of Hatfield Buick GMC - Service Center

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September 20, 2024

Enjoyed interacting with the very attentive staff. The cold water was much to my liking. More

by GM6772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Hatfield Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2024

Was greeted at the front desk very friendly service staff within a couple of minutes was going over details of why I was there, which was just for oil change, and the service did not take long. More

by BOOMBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Local Business with local people. Near home and where I purchased my truck. All service completed well. More

by rossmcginnis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 11, 2024

Fantastic dealership ; staff ; all aspects of car buying seem less ; beautiful selection ; greatly pleased would refer friends More

by loveyosemite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 08, 2024

Their service department is not the greatest in communication or customer care. But they made up for it in the end. More

by d.cerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (909) 793-3238 so we may identify ways to improve your experience.

September 07, 2024

Great customer service, hassle free and quick to with their feedback. Definitely will be back to Hatfield for all my servicing needs. More

by billyladd87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 07, 2024

Always great customer service! I return again and again. I greatly appreciate their consistent attentiveness. . More

by carolebeswick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 05, 2024

Very helpful explaining service needed, helping to get a ride, and calling when car needed to stay overnight. Called in plenty of time to pick up repaired car before closing time. More

by JACKCARLSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 04, 2024

Unfortunately my car has had to visit the service department more lately than I'd like but every experience is pleasant and service is great. More

by PTBYSARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Adrian always does a great job taking care of our needs He keeps us informed on all issues regarding our vehicle. More

by MPHTEN_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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