Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
322 Reviews of Hatfield Buick GMC - Service Center
Sort by
September 04, 2024
Unfortunately my car has had to visit the service department more lately than I'd like but every experience is pleasant and service is great. department more lately than I'd like but every experience is pleasant and service is great. More
by PTBYSARAH
Verified CustomerEmployees Worked With
August 24, 2024
Adrian always does a great job taking care of our needs He keeps us informed on all issues regarding our vehicle. He keeps us informed on all issues regarding our vehicle. More
by MPHTEN_7
Employees Worked With
August 23, 2024
Not happy at all with this dealership. They dont return calls and lie when they do. They dont return calls and lie when they do. More
by davesmitty1019
July 31, 2024
Adrienne is the reason I bring my car in for service. Amazing customer service. I appreciate his level of professionalism. Amazing customer service. I appreciate his level of professionalism. More
by jennifer.lee.kruse
Employees Worked With
July 22, 2024
Excellent service! We have been customers at Hatfield GMC Buick for 25 years and have always been well taken care of by their service department. We have been customers at Hatfield GMC Buick for 25 years and have always been well taken care of by their service department. More
by Denali
Employees Worked With
July 20, 2024
Great dealership, sales, service. Mr. Hatfield's family continues to provide a quality local owned business Mr. Hatfield's family continues to provide a quality local owned business More
by S-10 pick up fan
July 18, 2024
Always easy to get an appointment. Service is quick and efficient. The service reps are super. Service is quick and efficient. The service reps are super. More
by c.kibildis
July 11, 2024
Delivered what they promised. Professional and courteous. Knowledgeable and answered all my questions. Would refer to anyone. Professional and courteous. Knowledgeable and answered all my questions. Would refer to anyone. More
by Jborencomm
Employees Worked With
July 07, 2024
I came in to have my rear taillight fixed. The cost of the test was significant in relation to the cost of buying a new one. The salesperson did not explain if the test cost would be applied The cost of the test was significant in relation to the cost of buying a new one. The salesperson did not explain if the test cost would be applied to the replacement cost if that is what was needed. It would have been great to have better options. More
by Emily Pearl
Employees Worked With
July 06, 2024
Everything was perfect. Even talked with owner Bill Hatfield. As always positive experience. On time and no hasdle Even talked with owner Bill Hatfield. As always positive experience. On time and no hasdle More
by Pat Hoag
Employees Worked With
