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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
402 Reviews

402 Reviews of Hatfield Buick GMC - Service Center

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June 26, 2023

Adrien is a very helpful guy, and the customer service it’s 10 out of 10 More

by 666lara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hatfield Buick GMC responded

We're so happy we were able to help you out! Thank you again for the great review!

June 23, 2023

My service appointment on 6/20/23 was scheduled and completed easily and quickly without any hiccups. More

by LANDERSON236
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

June 22, 2023

The dealership has always been our go to place fore service and sales, keep up the good work, thanks More

by HUTTONGER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 20, 2023

Service advisor’s did an excellent job getting my vehicle scheduled and fixed under warranty. More

by Vargas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 17, 2023

While it took time to get approval from insurance and get parts, once work started it was completed in a timely manner. Car working fine. More

by DEBOLD899
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Great service, friendly staff, timely service, fair pricing, okay waiting room, good location in Redlands. More

by tawatson424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

They did everything that I requested and did it quickly and correctly. I can always count on Hatfield to do the job right. More

by DNBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

We have been buying all our vehicles from Hatfield Buick GMC for over 10 years we have bought over 9 vehicles More

by MERCIER3199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

June 16, 2023

Alex did a great job. Had to deal with swapping tires out. He handled it all. More

by CONTACT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Had my canyon serviced June 5, always pleased with work the is performed. This Tim thought I was charged twice and still have received my refund. I went to Hatfield 6/9 called 6/13 was assured my refund wo More

by CALLESGKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hatfield Buick GMC responded

Hi! I just checked with our office and we processed the refund on Wednesday 6/14. Our bank says it takes approximately 2 days to go through. It should be showing anytime now. Please, if you don't see it, give us a call. I apologize for the inconvenience.

Jun 19, 2023 -

CALLESGKIDS responded

Thank you for your response just checked my account and refund has posted.

Jun 19, 2023 -

Hatfield Buick GMC responded

Awesome! Thank you for the update. Have a great day!