Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
320 Reviews of Hatfield Buick GMC - Service Center
Sort by
June 16, 2023
Good people. Good service. We have been going to them for a long time. They always get the job done. Good service. We have been going to them for a long time. They always get the job done. More
by annatknsn
Verified Customer
June 16, 2023
We have bought and many vehicles from Hatfield. Great people, good service, easy check in and check out. Great people, good service, easy check in and check out. More
by SECATHEY
June 16, 2023
All I can say is that this dealership is the best and everyone in the service department always treat me with the most respect and kindness. The work is always done great. everyone in the service department always treat me with the most respect and kindness. The work is always done great. More
by STANJASON65
June 16, 2023
We actually have a Chevy, but tried Hatfield because they are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it is being done to GM standards. More
by BGZDAVN
June 16, 2023
Adrien in service very helpful, courteous, and knowledgeable. He works at getting your car in and out quick. No hassles, straight forward with you on any concerns that may arise. knowledgeable. He works at getting your car in and out quick. No hassles, straight forward with you on any concerns that may arise. More
by TRAWLS1424
Employees Worked With
June 16, 2023
Adrien is always very professional and helpful. He's a pleasure to work with wherever we bring our vehicles in for service. He's a pleasure to work with wherever we bring our vehicles in for service. More
by CHRIS@STMOOREINSURANCE.COM
Employees Worked With
June 16, 2023
I have been going there for years, the customer service techs are very knowledgeable and helpful techs are very knowledgeable and helpful More
by BIGG5944
Employees Worked With
June 16, 2023
The process was very easy and Rod was awesome to work with. I highly recommend this dealer. with. I highly recommend this dealer. More
by KellyV
June 16, 2023
Our experience with Hatfield was great. No hassles or confusion. We were in and out really quickly. No hassles or confusion. We were in and out really quickly. More
by pd3804
February 27, 2014
I had to have the wheel speed sensor replaced as well as a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes replaced. I took my vehicle for a second opinion and I still have brake life left. The minimum thickness for the brake rotor was 1.230 for this vehicle, especially when cutting the metal to resurface the brakes. However, the actual thickness was 1.255. So, I still drive safely until anything changes in braking. On the paperwork, the technician noted that I needed to have the air filter changed soon. However, I just replaced it a day before and I don't understand why I need replace it that soon. Because of the high labor costs along with the high-pressure selling of the brakes as well as the air filter incorrect condition, I have doubts about the shop. Although the service advisor seemed like a nice person, however that was my first visit to that shop and it could be my last with the troubles I had experienced. More
by digerati
Employees Worked With
Adrien the advisor with technician Number 65
