Hatfield Buick GMC - Service Center

I would've given 5 stars for this dealership based on service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! More

I went for oil change and had to ask if there was any concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. More

You guys are great. Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My local service is subpar. Thank you. More

Very timely and efficient. All work was completed in a short time and car was ready to drive. All work was completed in a short time and car was ready to drive. More

I had good response to appointment request. Quick oil change service to GMC Canyon. Minimum wait time. Quick oil change service to GMC Canyon. Minimum wait time. More

Best place to service in town! Honest and always helpful! Thank you for all your work Honest and always helpful! Thank you for all your work More

Adrian is a great representative of Hatfields Service department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and representing Hatfield servie department More

Alex was friendly and got me in the same day for an oil change and tire rotation. I waited and it took no longer than 45 minutes. change and tire rotation. I waited and it took no longer than 45 minutes. More

Hatfield Buick was able to get me in for an oil change. Adrian was awesome and got my car back to me before he promised. Thanks!!! Adrian was awesome and got my car back to me before he promised. Thanks!!! More

I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to Henry “ Price charged was based on calif Regulation” parts were base on what GMC requires you to charge. I reviewed BAR web page for more information and was given a number to call to discuss. All information I was given was not accurate. I’m extremely disappointed In The entire process. I didn’t even mention being without a car for 3 days……. I could go on and on about my experience. I purchased my last 2 cars from Hatfield because I THOUGHT I could Trust! Shame on Me!!!! I know I gave Adrian a bad rating. The truth is I don’t have a problem with him . It’s the deceit. More