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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
320 Reviews

320 Reviews of Hatfield Buick GMC - Service Center

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July 24, 2023

Always friendly and efficient. Took care of me and my car. keep up the good work! More

by ESPEEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

July 24, 2023

He greeted me by name when I arrived and has always been extremely polite, communicative and responsive. More

by bruceh0
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Hatfield Buick GMC responded

Thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2023

My vehicle is well taken care of, staff is friendly and helpful everytime, thank you . More

by roquejam1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

July 22, 2023

Great personnel. Comfortable waiting room. Being a senior citizen, I appreciate the length they go to when explaining my vehicles needs. More

by ANGELALMEZ
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 22, 2023

Hatfield always has excellent customer service! Adrien and Alex are friendly and take the time to explain things. Thank you Hatfield! More

by choocheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex and Adrien
Jul 27, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

July 22, 2023

Adrien always does a good job. He is very good at answering customers' questions and providing solutions. More

by JBEAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Hatfield Buick GMC responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 20, 2023

Always a great experience at Hatfield. I highly recommend them for any service work that you need. More

by JMEBADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

July 20, 2023

Always happy with the quality and professionalism of the service department. Adrien goes above and beyond to make sure your car gets done in a timely manner and gets you what you need. Always very polite. W More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Good communication form the team at Hatfield. The drop off was easy and The pick from my house from the shuttle was nice. And thanks for getting me gas. More

by pd3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

July 17, 2023

Customer service was excellent. I was immediately greeted, I was given detailed information pertaining to my reason for my visit and I was given an estimated time frame of the serv More

by TOPMOON@roadrunner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

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