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This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Hatfield Buick GMC - Service Center
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September 01, 2023
Adrien and Alex are fantastic in the service department. I've never had problems that cant be fixed! I've never had problems that cant be fixed! More
by choocheb
Verified Customer
August 31, 2023
Service was great and very thorough all of the work was completed on time when promised! completed on time when promised! More
by strongshadow50
Employees Worked With
August 30, 2023
not very happy being charged 199. each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers od the 2003 Yukon XL this week. Not going to come back. More
by jb9721
Employees Worked With
August 30, 2023
Great customer service, efficient, Service front desk is always helpful, sales lady was super patient with even I was just looking around in the show room always helpful, sales lady was super patient with even I was just looking around in the show room More
by infantryman3792
August 28, 2023
Didn’t have to wait for appointment and was out of there in on time. Good job. in on time. Good job. More
by RMARTIN1126
Employees Worked With
August 28, 2023
Staffs are professionals and helpful. Waiting area and restrooms are clean. Wish there's a carwash after the service tho... Waiting area and restrooms are clean. Wish there's a carwash after the service tho... More
by sarah.cuizon1973
Employees Worked With
August 27, 2023
Service and personal attention is fantastic . Thankful for the help I have received at Hatfield. I will not go anywhere else.. Thankful for the help I have received at Hatfield. I will not go anywhere else.. More
by rlazar101
August 25, 2023
Adrian is outstanding. Exemplary of a great service manager. He communicates very well. I have watched him deal perfectly with some difficult customers. Hatfield Buick Exemplary of a great service manager. He communicates very well. I have watched him deal perfectly with some difficult customers. Hatfield Buick GMC is lucky to have him aboard, More
by bchapin0
Employees Worked With
August 25, 2023
Wonderful customer service. I liked the fact that I was always updated on the progress of my vehicle I liked the fact that I was always updated on the progress of my vehicle More
by sweetvcatering
Employees Worked With
August 25, 2023
Great service and a really Easy process start to finish. The buying process and service department were great! The buying process and service department were great! More
by NCharette
