Back

Hatfield Buick GMC - Service Center

Redlands, CA

4.7
320 Reviews

320 Reviews of Hatfield Buick GMC - Service Center

Sort by
September 05, 2023

Service department is always helpful. They follow through with any problem until it is resolved. More

by PATBELK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

September 01, 2023

Adrien and Alex are fantastic in the service department. I've never had problems that cant be fixed! More

by choocheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Always a pleasure working with the Service Department team at Hatfield. They are my go to team! More

by JBESWICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

September 01, 2023

I don’t appreciate a rating application forcing me to write a fifteen word minimum review. So I will not be providing any reviews to DealerRater in the future. More

by JMORRELL_0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 31, 2023

Service was great and very thorough all of the work was completed on time when promised! More

by strongshadow50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2023

Great customer service, efficient, Service front desk is always helpful, sales lady was super patient with even I was just looking around in the show room More

by infantryman3792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2023

not very happy being charged 199. each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers More

by jb9721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Hatfield Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to our service manager, Henry Adame, at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.

August 28, 2023

Staffs are professionals and helpful. Waiting area and restrooms are clean. Wish there's a carwash after the service tho... More

by sarah.cuizon1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

Didn’t have to wait for appointment and was out of there in on time. Good job. More

by RMARTIN1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2023

Service and personal attention is fantastic . Thankful for the help I have received at Hatfield. I will not go anywhere else.. More

by rlazar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
22
...