Back

Hatfield Buick GMC - Service Center

Redlands, CA

4.7
320 Reviews

320 Reviews of Hatfield Buick GMC - Service Center

Sort by
October 27, 2023

Adrien is always cheerful and up to date. He handles our requests efficiently and quickly. He also has a very clean shop. More

by blemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Hatfield Buick GMC responded

Blemann, thank you so much for your positive comments about Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2023

This is my first time getting Buick am so happy service is great a lot of people ask me I said you guys are great car is great More

by ehargee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 23, 2023

Ordered a truck from Rod and everything went smooth and according to plan. Truck arrived and delivery was seamless and perfect. I would not hesitate to recommend Hatfield to a close friend or anyone else l More

by brianmarkey
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 24, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

October 22, 2023

Adrien is friendly and prompt with arranging service for my car. Everyone at Hatfield is great to deal with. I plan on having my Buicks serviced at Hatfield in the future. More

by mlm11980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

October 08, 2023

Excellent job Very courteous Great staff I will definitely return for my next repair job More

by Nzanaty1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

September 16, 2023

You guys did an excellent job. I only waited 45 minutes for my oil change. More

by stvnurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

September 13, 2023

Consider closing at 6pm instead of 5pm for your customers that WORK. My brand new $80 grand Buick leaked oil all over my driveway because whoever did the initial "free" service was SLOPPY and spilled oil EVE More

by baymce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Hatfield Buick GMC responded

Baymce1, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact our service manager, Henry Adame, at 909-793-3238 at your earliest convenience.

September 07, 2023

Easy appointment process, on time service, great detail to work with Great customer service. Thanks More

by rickgarcia143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

If i had to describe this dealership and their staff with a few words it would be Helpful, punctual, great availability. More

by m.bernardino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2023

The team is always courteous and efficient. They provide the service within the timeframe promised. More

by j_mcdade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
21
...