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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
320 Reviews

320 Reviews of Hatfield Buick GMC - Service Center

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November 05, 2023

I have been a 20-year customer of Hatfield Buick. I have always had reliable service. Thanks for asking. More

by DONALDFAVERILL
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2023

I wouldn't think of buying a car from any other dealer. Professional, accommodating, and an awesome, unbeatable sales staff. More

by HOLLYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

November 03, 2023

Excellant. Always courteous and knowledgeable and cheerful. I have always dealt with him for more than 5 years. More

by PAULLIZSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Heaton
Nov 05, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

They took care of the issues I had with my vehicle within a timely manner More

by andy08gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Hatfield Buick GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2023

Prompt, professional service. I have so much confidence in their repair suggestions and know that their workmanship is top notch. More

by bquinones68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2023

The staff are courteous, helpful and caring to see the job well done. They are diligent in dealing with a problem More

by GLADWEEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Hatfield Buick GMC responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

October 30, 2023

I already did this but offered some constructions. I am not able to change my review no matter how many times you ask me. Your paper printout showed two different tire pressure readings with both More

by BANTAFIVE
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Here at Hatfield Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (909) 793-3238 to discuss ways we can better serve you in the future.

October 29, 2023

They always keep me well informed in a timely manner and are very supportive in my decisions. More

by SMARKS7608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

They have a very flexible service schedule, which allowed me to get my vehicle in and service without any issue More

by sfoltzz28
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2023

We went to 6 previous dealerships with no results. This dealership was spot on! Thanks More

by flylink76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
Oct 31, 2023 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

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