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343 Reviews of Hatfield Buick GMC - Service Center
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January 05, 2025
Jacob is always the ultimate in customer service. He’s been there a long time and knows what he’s doing. He’s been there a long time and knows what he’s doing. More
by RUTHLE
Verified Customer
January 04, 2025
Great Job. Stayed in touch during repair process and finished the repair as promised. Thank You Stayed in touch during repair process and finished the repair as promised. Thank You More
by dave@kenbil.com
Employees Worked With
December 29, 2024
I can get an appointment whenever needed. As always quick service and knowledgeable. Thank you !!! As always quick service and knowledgeable. Thank you !!! More
by mrtyrrell
Employees Worked With
December 27, 2024
Staff is always very nice. Service was great. I waited for my service and was kept well informed. Service was great. I waited for my service and was kept well informed. More
by MRBRIANM
December 21, 2024
Drive the extra miles to Hatfield for my service because they are a trusted family dealership. they are a trusted family dealership. More
by Glnmayo1
Employees Worked With
December 13, 2024
Always have had a good experience every time. This last time was not good at all. This last time was not good at all. More
by WOOD9197
Employees Worked With
December 08, 2024
Service personnel has been very kind and helpful! This is my third enclave, and I am looking forward to another! This is my third enclave, and I am looking forward to another! More
by DIANESOLBERG
December 08, 2024
Hatfield is great. I use them for my truck also. Service dept. is good and waiting room is good. I use them for my truck also. Service dept. is good and waiting room is good. More
by scotth1902
Employees Worked With
December 06, 2024
Upon arriving for my first complementary oil change after purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the se purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the service order and I informed him that the driver door has a squeaky noise and could that be addressed along with the first oil change, I informed Jacob that I would be waiting in the waiting room so please contact me when the work is completed I was never contacted by Jacob nor was the squeaky driver door addressed when I asked why he informed me that I would have to make another appointment for the squeaky door, which to me is a bit odd as to why it couldn’t be addressed then and there, so when he asked me to sign the paperwork I wrote on it that I was not happy with my very first impression of Hatfield’s service advisor and the service department. So my hopes are that when I need to return for future service that the customer professionalism is not substandard but way above the norm also it would be nice to receive some paperwork indicating how the overall condition of my vehicle not just that an oil change was done. Thank you More
by shemen3
Employees Worked With
December 02, 2024
Excellent Service, would definately recommend , Love the coffee bar and waitting area, Love my Envista! coffee bar and waitting area, Love my Envista! More
by yolandabarbosa76
