Back

Hatfield Buick GMC - Service Center

Redlands, CA

4.6
358 Reviews

358 Reviews of Hatfield Buick GMC - Service Center

Sort by
March 10, 2025

They always have the best service and on time. They do this and are still very friendly. More

by dogtracks1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I am very pleased with the knowledge of your sales and service personnel. I’m sorry I didn’t purchase my vehicle from you, (my bad),but I have changed to your service after not getting the right answers o More

by KLONDYKE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!

March 07, 2025

The car was there 2 times for the same problem and is still not fixed. They put over 100 miles on the car for test driving. I paid over $1,000.00 for labor and parts. I will not bring my car there a More

by OPAOMARUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

We can trust them to take care of our vehicles. Honesty with integrity are important to us. More

by VOSSJWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Only place we’ll ever take any of our vehicles. Great customer service as well. More

by NBROKAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Hatfield Buick GMC responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Very professional service experience little wait time. Over all my experience was pleasant.thank you More

by JERRYM6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2025

Great,professional and does an excellent work. Thank you for being there for your customers. More

by BITSY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

the best service anyone could want. its done right the first time always clean. and the service writer go out of their way to help..Adrien is the best along with Henry just that hole de More

by MARTYQLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

February 13, 2025

Did not resolve issue on Check Engine light. Check Engine light still appears on Dashboard.P1098 is still the issue.Disappointed that Dealer charge $219 for Diagnostic review..Went to AutoZone an More

by designerstransport4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Good service, I thought my issue was a little expensive for the work and amount of time it took. Then I had to give my keys back and wait because my truck wasn’t were it was supposed to be when I picked i More

by DBROHDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (909) 793-3238.

2
...