Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hatfield Buick GMC - Service Center

Redlands, CA

4.6
350 Reviews
Call Service Center (909) 748-5385

350 Reviews of Hatfield Buick GMC - Service Center

Sort by
February 13, 2025

Good service, I thought my issue was a little expensive for the work and amount of time it took. Then I had to give my keys back and wait because my truck wasn’t were it was supposed to be when I picked i More

by DBROHDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (909) 793-3238.

February 12, 2025

Great customer service ! Communication is always on on point !! Great to work and support our local dealer More

by SEANOCONNOREQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Everything was great except whoever drove the car left a black footprint on the carpet. No bad. A little carpet cleaner fixed it. More

by GARY.THORNBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Hatfield Buick GMC responded

We really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (909) 793-3238 so we can assist you further.

February 05, 2025

Customer service has always been top notch. Adrien V. is personable, knowledgable, and accommodating to individual reasonable issues. More

by KJNTULIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 02, 2025

Such great service! Iit was the week of Christmas. I called and got in the same day. My car was done in about an hour. They were pleasant and helpful. Did a great j More

by KARENHANSBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2025

very professional and courteous. Had attention to detail. very knowledgeable and personable. Seems to be a team player. More

by sarahjsledge21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

January 17, 2025

Installed aftermarket parts on my car yet billed for OEM. Zero trust in work performed. Vibration coming form rear end when driving. More

by agudelo.d.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Hatfield Buick GMC responded

Agudelo.d.e, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are disappointed that was not your experience with us. We will use your feedback to improve going forward. Thank you.

January 17, 2025

Adrian is very courteous and friendly and knowledgeable, The dealership has As great accommodations for the customers. More

by quab123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

Staff is professional and detailed oriented with attention to describe service options Fast turnaround and polite More

by Saenz545i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We hope you have a great day!

January 05, 2025

Jacob is always the ultimate in customer service. He’s been there a long time and knows what he’s doing. More

by RUTHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
...
35