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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
321 Reviews

322 Reviews of Hatfield Buick GMC - Service Center

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December 10, 2023

Always friendly, excellent work and done in a timely manner, very satisfied with services, Thank you..! More

by cristavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Hatfield Buick GMC responded

Cristavo, we are so happy to read such a great review about Hatfield Buick GMC! We hope you have a great day!

December 09, 2023

Ever since my husband passed away I've continued to take our cars to the service department. Adrian is an example of customer service at its best! More

by BERRY2577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2023

Top notch personal service is what you will find at Hatfield. Adrien and the crew in the service department are the best around, The sales staff are knowledgeable and come across as respectful new fr More

by JRKYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Cost to much 130$ to change windshield wipers GIVE ME A BREAK 700$ to change oil pressure switch ! I want to buy a new truck your sales dept is good HOWEVER SERVICE is just way to high ! More

by rs737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Hatfield Buick GMC responded

Hi, thank you for taking the time to leave us feedback. We work very hard to keep our pricing competitive and in most cases are lower than all of our neighboring dealers. We were upfront about how much the repair would cost, I am sorry you felt it was too much.

December 08, 2023

Awesome! !! Experience!!Great Staff and Techs. They will really take care of you. Thank you for such good service. More

by Timcalhoun05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2023

Always happy and satisfied with the service I receive at Hatfield. Adrien always goes above and beyond in making sure the issues I came in with get fixed and in a timely manner. More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

Dealership is very reputable. Labor prices are a bit pricey. Customer service excellent. Turn around for service good! More

by RJEANETTE8352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Hatfield Buick GMC responded

Hi, thank you for your feedback. We strive to provide the best possible customer service. We also work very hard to keep our pricing competitive with other dealerships in our area. We appreciate your business and hope to see you again soon.

December 02, 2023

They took care of business, what more could you ask for. Good job people 👍 happy More

by EVBOWHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 30, 2023

Friendly, helpful, and great customer service. This is an absolutely outstanding car dealership. I have been purchasing cars there for about 20 years and have had 6 cars- both new and used. Love m More

by W.MCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2023

Always great customer service. Wouldn't buy from anywhere else! Very friendly and easy to work with. More

by DKSAURETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Hatfield Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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