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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
322 Reviews

322 Reviews of Hatfield Buick GMC - Service Center

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February 01, 2024

I brought my car to Hatfield for service this week. It was my first time there. I found the staff to be friendly and professional. They serviced my car in a reasonable amount of time and gave me feed More

by rjb10000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry. I don't recall their names.
Feb 03, 2024 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

January 30, 2024

Hatfield never fails us. Always great service. Both Adrien and Alex. We either wait of have them take us to where we need to go! Happy with service always!!! More

by choocheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2024

Great Service. The guys always work quickly to get your vehicle in and out as quickly as possible. More

by TREX34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

Excellent customer service and excellent mechanics. I can always rest assure that my car will stay fixed when I go to Redlands Hatfield Buick, GMC. More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2024

Friendly and fast! Thank you for the professional service and hard work. Nice to see a business that cares More

by mark92375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hatfield Buick GMC responded

Mark, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

Awesome and efficient service! I was appraised regularly on the status of my vehicle - no surprises! More

by jwoolery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Everything was ok with service call and two updates. After I got home 50 miles away I recieved a call that one of the updates didn't go thru GM System and could I come back. I feel the update should ha More

by sjloonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like to find out how we can better assist you in the future. If you are willing, please contact us at (909) 793-3238.

January 25, 2024

Always friendly staff. My vehicle was serviced quickly while I waited. Waiting room is always nice. More

by CONCAPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 24, 2024

The service center is clean, convenient, and the people are exceptional. Their knowledge and patience for the customer is outstanding. More

by praisemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2024

Excellent and helpful service staff. Alex helped me and I appreciate the level of quality work. More

by andre.bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

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