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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
322 Reviews

322 Reviews of Hatfield Buick GMC - Service Center

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March 14, 2024

Great dealership have always used Hatfield Buick GMC for our car care needs fine job More

by HUTTONGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

March 09, 2024

I had an early appointment I got in and out and no time at all everyone is very courteous, and everybody greeted me More

by pae655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 07, 2024

Mechanics solved a difficult problem with an out of production Saturn Sky. I appreciate their diligence. More

by grenadiergroupltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2024

Your service department is the best, obviously from henry on down, I won't take my vehicle anywhere else! More

by burnie.gossert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2024

Hatfield Buick GMC Service Department is extremely Professional and Polite. They have continuously met my needs on all of my GM Vehicles, even though they service all brands of vehicles. I have been u More

by Vargas_USMC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Hatfield Buick GMC responded

Thank you for taking the time to leave a review for us at Hatfield Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2024

A bad service. They do not check the car before delivering it. They delivered my truck twice incomplete and there were parts missing. More

by beltan04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Hatfield Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Henry Adame, at (909) 793-3238 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 24, 2024

Awesome buying experience. They had everything taken care of prior to arrival and made the purchase process easy and enjoyable. More

by KISLINGFARMSLLC
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

February 23, 2024

I was very pleased with the service of both Alex and Adrien. I appreciated the work they did, as well as the nice courtesy drivers on one of the days, and the speed of service on the other day while I w More

by lawjordan2964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 23, 2024

Always excellent service when bringing my vehicles here. Adrien always goes out of his way to get any issues taken care of in a timely manner. More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2024

Hayfield GMC did excellent services for my 2022 GMC sierra truck. I am very satisfied for the services. More

by chim911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Hatfield Buick GMC responded

Thank you so much for your positive comments about Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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