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340 Reviews of Hatfield Buick GMC - Service Center
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April 18, 2024
I been take my 2022 GMC Terrain to this location for a few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up t few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up the good work guys. More
by riveraj225
Verified CustomerEmployees Worked With
April 17, 2024
Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wouldn't be able to be serviced that day, we would have made an appointment for a different day. (Did NOT speak with Adrian or Alex initially, spoke with the "newest" service writer, did not get his name.) More
by TDFISH395
April 17, 2024
We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my car all weekend without telling me!!! I brought it back the next week and had to pay $200 for them to just READ THE CODE to tell me I needed a new battery. Absolutely ridiculous. I will not be going back unless it’s something under warranty. More
by alyciamwhite
April 15, 2024
Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valuable asset to Hatfield Buick. More
by foleyforever
April 14, 2024
Surprised how much oil change was from last time Went from $59.00 to $91.00 from $59.00 to $91.00 More
by TTEMBY.SPARKY
Employees Worked With
April 13, 2024
Adrian goes above and beyond. I can’t thank him enough for making it easy to get my vehicles in for service. I can’t thank him enough for making it easy to get my vehicles in for service. More
by RASACAN
April 12, 2024
Great service as always. Friendly team and quick service. And they don’t try to push unnecessary services. Friendly team and quick service. And they don’t try to push unnecessary services. More
by jjkruiz
Employees Worked With
April 10, 2024
Like the Service Dept. Adrian is a person who is REALLY there to help you. Adrian is a person who is REALLY there to help you. More
by RCOVER1007
Employees Worked With
April 08, 2024
Alex and Adrien in service are always a pleasure! Had an 08:00 appointment and the vehicle's service was started shortly thereafter. Had an 08:00 appointment and the vehicle's service was started shortly thereafter. More
by KASTED
April 07, 2024
Service was good and staff followed to keep me informed as to findings and status. Work was completed for less than the estimate! as to findings and status. Work was completed for less than the estimate! More
by BBLOOM
