322 Reviews of Hatfield Buick GMC - Service Center
Very helpful and accomplished all that I asked to be done. I am still opposed to your minimum number of words. done. I am still opposed to your minimum number of words. More
The work was excellent. The time frame was something I could work with.. I would differently recommend you to my family and friends The time frame was something I could work with.. I would differently recommend you to my family and friends More
I been take my 2022 GMC Terrain to this location for a few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up t few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up the good work guys. More
Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wouldn't be able to be serviced that day, we would have made an appointment for a different day. (Did NOT speak with Adrian or Alex initially, spoke with the "newest" service writer, did not get his name.) More
We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my car all weekend without telling me!!! I brought it back the next week and had to pay $200 for them to just READ THE CODE to tell me I needed a new battery. Absolutely ridiculous. I will not be going back unless it’s something under warranty. More
Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valuable asset to Hatfield Buick. More
Surprised how much oil change was from last time Went from $59.00 to $91.00 from $59.00 to $91.00 More
Adrian goes above and beyond. I can’t thank him enough for making it easy to get my vehicles in for service. I can’t thank him enough for making it easy to get my vehicles in for service. More
Great service as always. Friendly team and quick service. And they don’t try to push unnecessary services. Friendly team and quick service. And they don’t try to push unnecessary services. More
Like the Service Dept. Adrian is a person who is REALLY there to help you. Adrian is a person who is REALLY there to help you. More