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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
366 Reviews
Call Service Center (909) 748-5385

366 Reviews of Hatfield Buick GMC - Service Center

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May 12, 2025

I usually take my truck to be serviced at Yates GMC and the service noticeably different. I had an oil change and tire rotation. Something as simple as the sticker with next oil change and mileage didn’t More

by F_verdugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Adrian was very personable and helpful with me. The service tech also was very good in telling me how he took care of the issues. Dealership was clean and accommodating More

by GOODFAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with Adrian! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

Had to bring car in for starting issues, ignition key sticking, and liftgate issues. New battery installed. Liftgate switch was off. But the struts on the liftgate were weak then and now I have to bri More

by sdsjt_smom
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (909) 793-3238.

May 07, 2025

It's so unprofessional just to pull out a nail in my car tire. So sad!!! More

by gyuko227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

Very professional awesome work they fix my car very well within 2 days totally recommended to anyone that needs to get car fixed More

by jvmarvelous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2025

Service is always very prompt and friendly. I typically just get an oil change and have always be satisfied. More

by Jamiedupper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

May 02, 2025

They fix the vehicle the same day while I waited and no problems after words. Happy. More

by JERRYJBS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Good and thoughtful. Nice communication. I appreciated the experience. Would recommend this dealership to friends and family. More

by steenhausens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

April 24, 2025

Very good and thoughtful. Quick service and professional and nice showroom with waiting area and refreshments. More

by koppicm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 13, 2025

Adrien is always very pleasant to deal with. I believe he is honest and I appreciate him. More

by HA.CARLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Hatfield Buick GMC responded

We're happy you found our staff to be supportive during your experience here at Hatfield Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

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