Back

Hatfield Buick GMC - Service Center

Redlands, CA

4.6
337 Reviews

337 Reviews of Hatfield Buick GMC - Service Center

Sort by
January 21, 2025

very professional and courteous. Had attention to detail. very knowledgeable and personable. Seems to be a team player. More

by sarahjsledge21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Installed aftermarket parts on my car yet billed for OEM. Zero trust in work performed. Vibration coming form rear end when driving. More

by agudelo.d.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Adrian is very courteous and friendly and knowledgeable, The dealership has As great accommodations for the customers. More

by quab123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

Staff is professional and detailed oriented with attention to describe service options Fast turnaround and polite More

by Saenz545i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We hope you have a great day!

January 05, 2025

Jacob is always the ultimate in customer service. He’s been there a long time and knows what he’s doing. More

by RUTHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Great Job. Stayed in touch during repair process and finished the repair as promised. Thank You More

by dave@kenbil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

December 29, 2024

I can get an appointment whenever needed. As always quick service and knowledgeable. Thank you !!! More

by mrtyrrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 27, 2024

Staff is always very nice. Service was great. I waited for my service and was kept well informed. More

by MRBRIANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 21, 2024

Drive the extra miles to Hatfield for my service because they are a trusted family dealership. More

by Glnmayo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 13, 2024

Always have had a good experience every time. This last time was not good at all. More

by WOOD9197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
1
...