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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.7
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 393 reviews

December 18, 2023

Always take good care of me in a timely manner. Never had an issue there. More

by field29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2023

At Hatfield the people are easy to work with, competent, timely, and overall great experience! More

by BONNIESERRAO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

very professional staff took very good care of me and my family would refer them all the time More

by JAY@WHIPSRV.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 11, 2023

This team is great and has worked with me on solving my car care needs. I am a long time customer and will continue to be. More

by rayosun1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2023

Pricing is outrageous and they still have no idea what’s wrong with my car. More

by Crmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Hatfield Buick GMC responded

Hi, Thank you for your feedback. Please contact our Service Manager, Henry Adame, at (909) 793-3238 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 10, 2023

Always friendly, excellent work and done in a timely manner, very satisfied with services, Thank you..! More

by cristavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Hatfield Buick GMC responded

Cristavo, we are so happy to read such a great review about Hatfield Buick GMC! We hope you have a great day!

December 09, 2023

Ever since my husband passed away I've continued to take our cars to the service department. Adrian is an example of customer service at its best! More

by BERRY2577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2023

Top notch personal service is what you will find at Hatfield. Adrien and the crew in the service department are the best around, The sales staff are knowledgeable and come across as respectful new fr More

by JRKYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Awesome! !! Experience!!Great Staff and Techs. They will really take care of you. Thank you for such good service. More

by Timcalhoun05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2023

Cost to much 130$ to change windshield wipers GIVE ME A BREAK 700$ to change oil pressure switch ! I want to buy a new truck your sales dept is good HOWEVER SERVICE is just way to high ! More

by rs737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Hatfield Buick GMC responded

Hi, thank you for taking the time to leave us feedback. We work very hard to keep our pricing competitive and in most cases are lower than all of our neighboring dealers. We were upfront about how much the repair would cost, I am sorry you felt it was too much.

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