Hatchett Hyundai West
Wichita, KS
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We had a great experience at the dealership. Andy and Pat made the process of buying a new car very smooth and easy! Am very impressed with the service that we received and will definitely recommend to every made the process of buying a new car very smooth and easy! Am very impressed with the service that we received and will definitely recommend to everyone I know. More
We enjoyed our customer service there was very friendly, speedy paperwork, I would highly recommended. I think the overall staff was very professional. Would do business again in the future. speedy paperwork, I would highly recommended. I think the overall staff was very professional. Would do business again in the future. More
My husband and I had been thinking of trading in our car for a couple of months, and had been browsing around on the internet just to get an idea of what kind of car we were interested in. We decided it was for a couple of months, and had been browsing around on the internet just to get an idea of what kind of car we were interested in. We decided it was finally time to look in person, so we stopped in at Scholfield Hyundai West to see what they had on the lot in our price range. We were pleasantly surprised by the prices on the pre-owned vehicles! We found a couple of cars we liked, and ended up test driving the Sonata...so then it was time to talk numbers (the part I always dread about car shopping!). I was not very hopeful that the we would like the trade in they were going to offer us for our 2009 Focus (with 80,000 miles), but again, we were VERY pleasantly surprised. Even though we were not planning on buying a car that evening, we are now the happy owners of a 2011 Hyundai Sonata, which can be credited to the fabulous prices (no-haggling, no-gimmicks), the unbelievable lifetime warranty, and the straightforward, knowledgeable and friendly sales/finance team. Our salesman even stayed over three hours late, until our deal was completely done and all the paperwork was signed. Then he stayed even a few minutes later by offering to show us how to pair up our phones with the bluetooth in the car. Overall, this was the BEST car buying experience either one of us has ever had, and I don't plan on ever having to go anywhere else to buy a car from now on. More
Jack had great product knowledge! If there was something he didn't know he asked. That is important to me because I hate being mislead. I left the dealership feeling good about purchase! he didn't know he asked. That is important to me because I hate being mislead. I left the dealership feeling good about purchase! More
My husband and kids bought my Hyundai Sonata for me as a surprise for Christmas. Normally, my husband does not like to deal with the process of what it takes to acquire a new car. Heather made the whole p surprise for Christmas. Normally, my husband does not like to deal with the process of what it takes to acquire a new car. Heather made the whole process easy for him. Not only was she helpful with any questions or concerns he had, but she also extended the same courtesy to me when I returned to the dealership with my new car She showed me all of the features of my Sonata and encouraged me to call her if I ever had any questions!!! I think she was just as excited for me as my family was. She was very friendly and helpful and I will definitely recommend this dealership AND Heather if and when any of my family or friends are in the market for a new car!! More
Salesman was friendly and factual. Did not feel "pressured" as looked a vehicle. Business manager was also friendly and factual. Had a couple of smaller issues with vehicle that dealership rectif "pressured" as looked a vehicle. Business manager was also friendly and factual. Had a couple of smaller issues with vehicle that dealership rectified upon purchase. More
overall great expierence!! Great sales person, never felt pressured or umcomfratable while shopping for my car. Will definley recommend this dealership and sales person! Very happy with everything pressured or umcomfratable while shopping for my car. Will definley recommend this dealership and sales person! Very happy with everything More
I was not looking forward to buying å new car. John måde this expierance wonderful! Very helpful and no stress will certainly make me å return= customer. måde this expierance wonderful! Very helpful and no stress will certainly make me å return= customer. More
I was in the market for a new vehicle. I wanted to trade in my mini-van for something different. I test drove a few vehicles at Scholfield Hyundai West, & to my surprise, I enjoyed driving the Elantra the m in my mini-van for something different. I test drove a few vehicles at Scholfield Hyundai West, & to my surprise, I enjoyed driving the Elantra the most. It seemed extremely comfortable, roomy & I knew it would fit my needs. I decided to look around at a few more places & test drive other cars, but absolutely nothing compared to the Elantra. Also, no other salesman came close to giving the quality of service that John Olson did. He was very genuine, warm & made my shopping experience wonderful. I knew that if I was going to buy a vehicle, I would buy a 2013 Hyundai Elantra Limited from John Olson, and that's exactly what I did!! Pat was very informative, helped me understand what I needed to do to improve my credit, and was extremely efficient! Thank you Scholfield Hyundai & thank you John & Pat!! More
I was in the market to buy a new SUV and came across the Scholfield West product line and staff. The vehicles on the lot compare too many across Wichita, but what sets this dealership apart is the staff. Ma Scholfield West product line and staff. The vehicles on the lot compare too many across Wichita, but what sets this dealership apart is the staff. Matt Gerstner and Chris Hott did an outstanding job providing true customer service. Their professionalism and knowledge of the product is second to none. I believe many businesses across Wichita, and across the country for that matter, have lost what I like to call the "little things" that customers need and desire when purchasing a product/service. Matt and Chris provided the little things that really made the difference in my purchasing experience. From friendly conversation to spending time with me while I debated on a color, their help was great (nice touch pulling my vehicle into the "delivery area"!! Very cool and special). I would recommend anyone that I know purchase a vehicle from this dealership and staff. Keep up the good work, and well done!! More