Hatchett Hyundai West
Wichita, KS
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We were looking to purchase a second car for our family and looked at several dealerships in our local area. After several disappointed stops with pushy or unknowledgeable salesman “ its only my first day, and looked at several dealerships in our local area. After several disappointed stops with pushy or unknowledgeable salesman “ its only my first day, I don’t know”, we went to Scholfield Hyundai West store. We were greeted by Matt Watson who did not chase us through the parking lot asking the same questions over and over again, “do you have a trade, what payment would you like etc”. He listen to what we wanted and was very helpful in showing us what we wanted. The reason we give this dealership high ratings is not just for the care the entire dealership gave us and the friendliness of everyone but mainly because to our Salesman Matt Watson. I have walked away from several dealers because of incompetent salesman but Tom Watson is the reason we bought a car from Scholfield Hyundai and would recommend this dealer to everyone. More
Eric was quick to respond to my inquiry about the 2001 Sequoia. When I arrived later in the day to look at the vehicle he had it ready and waiting for me, got me on the road quickly for a test drive, all Sequoia. When I arrived later in the day to look at the vehicle he had it ready and waiting for me, got me on the road quickly for a test drive, allowed me to take it home and show to my wife, and in general listened to my special need for a dog box of specific dimensions being able to fit in the back section with the third row seats out. He brought out a tape measure to help me measure just to make sure. I also worked with Spencer and enjoyed talking about hunting which was a mutual interest. Once I was ready for the finance departement Kurt was ready to go and had found me the best rate, was very personable, and thorough. If these three guys are any indication of your overall business approach then you are doing something right. I appreciated their easy going approach and can easily recommend them to others. More
John O was incredibly helpful sending me videos of the cars before I even got there and then was very patient and accomodating as I struggle with the first new car purchase I have ever made. John's frien cars before I even got there and then was very patient and accomodating as I struggle with the first new car purchase I have ever made. John's friendly/low pressure approach made my experience fun instead of stressful. I highly recommend John O to anyone looking to buy. Pat Allen then led me through the paperwork and was extremely quick and helpful in answering my questions before the purchase. EXCELLENT! More
This was the first time I had ever bought a car on my own. I was very apprehensive about the process coming in. John made me feel comfortable from the start. He was not pushy, he gave me space, he liste own. I was very apprehensive about the process coming in. John made me feel comfortable from the start. He was not pushy, he gave me space, he listened to what I had to say and showed me the cars that I wanted to see. It took me a couple of days to make up my mind, I did not feel any pressure from John or anyone at the dealership, which was very important to me. I am very happy with my decision and my new Azera. I will definitely recommend John and Scholfield Hyundai West to my friends in the future. Cindy Paolucci More
Excellent Customer Service, Very friendly and easy to work with. Highly Recommend Ray Sears and this dealership! Very Happy With our Hyundai Sonata and the awesome gas mileage! work with. Highly Recommend Ray Sears and this dealership! Very Happy With our Hyundai Sonata and the awesome gas mileage! More
We never owned or driven a Hyundai before. John Olson was great; he accompanied my wife and I on test drives of the Elantra and Sonata and was able to explain the operation and befefits of both cars. Af was great; he accompanied my wife and I on test drives of the Elantra and Sonata and was able to explain the operation and befefits of both cars. After driving both cars, my wife liked the feel and ride of the Sonata, which we ultimately purchased. The whole purchasing process was a great experience with no pressure. Pat handled the business part of the transaction and explained everything regarding the sale, warranty, etc. When we picked up the car, it was flawlwssly detailed and John connected our smart phones to the bluetooth system and was with us until we drove off. I look forward to the service department providing the same level of service as the sales and business departments. More
Bill was very knowledgable and friendly. Their warranty and staff sold the car. Can't wait to buy our next vehicle from Bill. Kurt was great too. and staff sold the car. Can't wait to buy our next vehicle from Bill. Kurt was great too. More
I was expecting someone to be forceful and make me buy somethibg but they made me WANT to buy a new car. Friendly, they joke with you, and it was a a good experience. somethibg but they made me WANT to buy a new car. Friendly, they joke with you, and it was a a good experience. More