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Hatchett Buick GMC

Wichita, KS

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198 Reviews

1333 N. Greenwich

Wichita, KS

67206

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Showing 198 reviews

October 24, 2015

My kind of car salesman! No pressure! Ed let us look without hovering over us. He answered all our questions. We would recommend Scholfield Buick based on our recent experi More

by bowhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Matlock
September 08, 2015

No high pressure sales Excellent shopping experience. No high pressure and Ed was very knowledgeable and patient with answering all my questions. Definitely a pleasant shopp More

by Jls2015
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Matlock
September 05, 2015

Top Notch Customer Service Ed was very knowledgeable and helpful. There was no high pressure selling. In fact we told him we wanted to look around a little more before we commit More

by DGo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyree Johnson, Ed Matlock
August 22, 2015

Bad EXP I would like to take time and explain my experience at your GM dealership in Wichita KS as I am extremely disappointed. As I went on line looking f More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan , Jimmy Bolden
Aug 24, 2015 -

Hatchett Buick GMC responded

"Dragon," customer satisfaction is one of our most important priorities, and we are discouraged to hear about your experience at our dealership. Scholfield Buick GMC strives to provide a high level of customer service, and it is unfortunate that your business was not handled properly. We have reviewed your trade value and unfortunately, we are unable to give $25000 as that is more than what one can buy a new Verano with similar equipment at. However, if you would like to discuss this further, please give us a call at 316.858.6700 to see what we can do to resolve this issue.

July 28, 2015

Love this dealership! By far, the easiest time I have ever had buying/leasing a vehicle. Every person I dealt with was super nice and answered all my questions. Terryboone@ More

by Chan-D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Boone, Jacqueline Walp, Tyree Johnson, Jimmy Bolden
July 25, 2015

Great Dealership Sales Experience! On July 21 I had the pleasure of meeting Jacquline Walp. She helped my wife and I examine 3 or 4 new vehicles and test drive 2 of them. She took More

by rf1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Walp
July 01, 2015

Best Dealership in town!!! This was the best experience I ever had buying a car. I felt comfortable and Nathan was so much help he was a great salesman. With my credit I thought More

by Joy58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Carroll
June 03, 2015

Great car buying experience Our car buying experience here was great. Nice selection of what we were looking for and the people were all friendly. We were able to negotiate a pri More

by lightemup33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Matlock, Tyree Johnson
June 01, 2015

How awful can it get? After buying my equinox from.these.people it was in the shop 7 times within the first year. All I got was a, I'm sorry.but there's nothing we can do. More

by Kamckeage0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walker Russell
Jun 01, 2015 -

Hatchett Buick GMC responded

Kamckeage0817, we are sorry you are frustrated with us. We have reviewed your file and would be happy to discuss your concerns and can be reached at 316.858.6700. I did see that we had to replace some parts in your air conditioning, but it was all covered by your service contract that also provided you with a vehicle to drive while the repairs were being made. It appears the only out of pocket expenses you have incurred are new wiper blades and an oil change and tire rotation. We did recommend a transmission flush, a new engine air filter, and quoted new tires as they are close to needing replaced. Once again, I am sorry for your frustration and would be happy to discuss it with you.

May 31, 2015

Outstanding Car Buying Experience Scholfield Buick and GMC has captured the real meaning of "Customer Satisfaction and Service." Our salesman Jordan Pote made our car buying decision e More

by Westsiders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Watkins, Jordan Pote
Jun 01, 2015 -

Hatchett Buick GMC responded

Westsiders...Thank you for making the drive out East! The next time you are on this side of town, we'd love to wash your new vehicle for you!

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