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Hatchett Buick GMC
Wichita, KS
198 Reviews
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Showing 198 reviews
January 09, 2015
Very Satisfied I worked with Ed and we was able to get me a great deal on my 2014 GMC Sierra 1500 SLE. The process was quick and easy. I worked with Ed and we was able to get me a great deal on my 2014 GMC Sierra 1500 SLE. The process was quick and easy. More
by jonathanjost
Employees Worked With
Ed Matlock
January 03, 2015
Scholfield Buick, gmc comes highly recommended To start the New Year off properly, I purchased a new vehicle from Juan Gonzales at Scholfield buick, Gmc. He was patient, polite, understanding. We g To start the New Year off properly, I purchased a new vehicle from Juan Gonzales at Scholfield buick, Gmc. He was patient, polite, understanding. We got a great deal. My family and I love our new vehicle. Juan showed us around the building and introduced us to the service department as well. Service personnel was very friendly and a welcoming environment. Thank you Scholfield for making our experience hassle free. We will be returning for our next vehicle purchase!!!! Scholfield comes highly recommended!! More
by Deanae
Employees Worked With
Juan Gonzales
January 03, 2015
service department I tried them since we just moved to town. My GMC need an oil change and a tire rotation. Everyone was very nice and they got me in and out without an I tried them since we just moved to town. My GMC need an oil change and a tire rotation. Everyone was very nice and they got me in and out without an appointment I was very very pleased with everything. They went above and beyond and even washed my truck for me! Thank you very much for the great experience More
by sammy88
Employees Worked With
the entire service team
December 13, 2014
unhappy experience service department customer number 411017 In for service oil change and tire rotation also a oil treatment kit I am used to service at this location but lately the advisor would not come to m In for service oil change and tire rotation also a oil treatment kit I am used to service at this location but lately the advisor would not come to me and lies we have any conditions on my car that may be wanting serviceon this date of service I picked up my car and drove off the lot after paint going about 20 minutes towards my house I get pulled over for no left brake light and no left turn single which I would imagine could have been checked easy when you did your safety checkI also noticed that one of my tires were marked in the red and I was not adviced which at which time if I would have been would have requested a new tirethere is some happiness to decide story I did return that day and a service manager name unknown to me which did not take care of me originally was happy to change the light bulb on my vehicle. on Saturday of the same week of service I called the service department asking if I can come in and purchase that tire which tea service person stated in safety report was dangerously low and threat I was unable to get the tire due to the fact that your entire delivery service was not functioning on Saturday and you did not have any tires for my vehicle in your shop. I like to think that I could always come to your service area especially after purchasing my car from you and not have to go to outside vendors for parts or servicing. in closing I hope my future visits to your service department would be a much happier experience More
by kenny1960
Employees Worked With
Tara D Lehoux
November 11, 2014
Late night The sales team at this dealership was awesome!!! We showed up at 6:45pm and they closed @ 7:00, but we never felt like we were being rushed at all. We The sales team at this dealership was awesome!!! We showed up at 6:45pm and they closed @ 7:00, but we never felt like we were being rushed at all. We made a deal and drove away with a new GMC Yukon XL even though it was 9:00 pm thanks for staying it made our day. More
by jeffery.wyckoff
November 04, 2014
Best car buying experience My wife and I had been talking about a new Suburban or Yukon XL for sometime now. I went one afternoon to Scholfield Buick GMC after spotting a 2013 S My wife and I had been talking about a new Suburban or Yukon XL for sometime now. I went one afternoon to Scholfield Buick GMC after spotting a 2013 Suburban on their lot and this is where I was greeted by salesman Terry Boone. We have never had anyone work as hard as Terry did to get us the truck we wanted and the price/payments we needed. The total experience was outstanding! Terry Boone and Scholfield Buick GMC have a lifetime customer! We will be sending everyone we know interested in purchasing a new vehicle his direction. Thank You Terry Boone! More
by hickerk
Employees Worked With
Terry Boone
October 28, 2014
Low pressure experience! Ed was awesome. I went in thinking "oh lord, here we go" and I was pleasantly surprised at the friendly no-pressure environment. They didn't try to fo Ed was awesome. I went in thinking "oh lord, here we go" and I was pleasantly surprised at the friendly no-pressure environment. They didn't try to force me into a car I wasn't there to look at, negotiated on price very well to fit my budget. He definitely made buying my first car by myself a very memorable and happy experience! I would recommend Ed and Scholfield to anybody looking for a car at a great dealership with kind, friendly staff! More
by sierra.reed.5
Employees Worked With
Ed Matlock
August 18, 2014
Denali XL purchase Sales department does a tremendous job, the best customer service I have encountered while purchasing a vehicle. Both Jason Hess and John McEwen went Sales department does a tremendous job, the best customer service I have encountered while purchasing a vehicle. Both Jason Hess and John McEwen went out of their way to help me learn all the controls on the vehicle. John also fielded a call when I couldn't figure out how to program the garage controller, he walked me right thru it!! More
by jewy
Employees Worked With
Jason Hess, John McEwen
June 26, 2014
Unprofessional The service department is unreliable, disrespectful and rude to customers bringing in their NEW cars for issues they can't duplicate. They cuss openly The service department is unreliable, disrespectful and rude to customers bringing in their NEW cars for issues they can't duplicate. They cuss openly at their work stations, make fun of the customers and watch caller ID and decide who they want to talk with! The service tech basically told me I was a liar so I had to video record the noise in my fan that my Buick was making with only 500 miles on it. Now I have other issues and they flat refuse to locate and fix the "problems" even after they saw/heard the issue while I was still at dealership. They should buy this car back since they can't resolve the issues.......no longer a Chevy custiomer!! More
by oldrebel57
June 14, 2014
New Enclave We went to Scholfield to look at the new Enclaves. We was greeted by Terry Boone. He was so knowledgeable on all the vehicles we looked at. When we We went to Scholfield to look at the new Enclaves. We was greeted by Terry Boone. He was so knowledgeable on all the vehicles we looked at. When we was test driving the Enclave Terry Boone was able to answer any questions we had. We felt so comfortable and welcome looking at the vehicles at Scholfield we purchased a new 2014 Enclave from them. Terry Boone made the purchasing transactions so easy to deal with. I highly recommend Scholfield and Terry Boone to anyone wanting to purchase a vehicle. More
by 2tallnow
Employees Worked With
Terry Boone
