Hassett Ford Lincoln Subaru of Wantagh

Horrendous experience I've never had such an uneasy feeling at a dealership's service department in my life. The woman at the counter who takes your information was curt a I've never had such an uneasy feeling at a dealership's service department in my life. The woman at the counter who takes your information was curt and had a condescending attitude. It's blatantly obvious that the employees there hate their job and do not want to be there. When you call to find out the status of your vehicle you are put on hold for long amounts of time and have to hang up and call back. When you need an appointment quickly for serious problems, you have to wait for 7-10 days. As for loaner cars, they promise you the moon in the showroom until you sign the bill of sale, then it's too xxxx bad when you cant obtain a loaner and they have your car tied up forever. When i picked up my car there was black grease on my steering wheel and console. Overall, the management there, or should I say the lack of management, should be held accountable for the actions of the employees and their disregard for the customers and their property. NEVER GOING BACK!!! More

Excellent I had a great experience at Hassett Ford of wantagh. The staff was very helpful and I am very satisfied with my truck. I would definitely recommend I had a great experience at Hassett Ford of wantagh. The staff was very helpful and I am very satisfied with my truck. I would definitely recommend the dealership and jackie to my friends. More

peifect Pleasant experience to finish exchange of the old Lincoln Navigator to the new one in only 3 hours!!! Noted dedication of Mrs. Comer to satisfy all ne Pleasant experience to finish exchange of the old Lincoln Navigator to the new one in only 3 hours!!! Noted dedication of Mrs. Comer to satisfy all needs of a new customer More

Quality, informative, quick Jordan Shein and others who helped made this process painless. I would definetly come again and refer others. The entire process including finding the Jordan Shein and others who helped made this process painless. I would definetly come again and refer others. The entire process including finding the right vehicle went great. More

HORRIBLE SERVICE AFTER LEASED NEW LINCOLN NAVIGATR FROM THEM We drove all the way out to Long Island from Greenwich, CT to purchase or lease a new 2018 Lincoln Navigator from these guys. The sales woman, who kne We drove all the way out to Long Island from Greenwich, CT to purchase or lease a new 2018 Lincoln Navigator from these guys. The sales woman, who knew nothing about the car upon arrival, happily leased it to us anyway - despite not being able to answer a single question on it during test drive- as we already knew all the stats we went ahead and made the deal and took it home anyway. The salesperson promised us she would work on getting a Media kit for our kids for the back of the car (TV screens for the DVD player) which she was going to order, and also help with new RIMS for the tires to be switched out before they were worn, so we wouldn't have to pay 3 or 4K for new ones (that ship has saled now because now our rims are worn and she never returned my calls) and to help set up the WIFI. I called numerous times in the next few months asking for help on this or updates and all I got was a rude and "busy" salesperson (jacqueline) that was always with "other clients" despite that we bought the car from her- or at kickboxing class. Finally, I gave up, and will have to get this help from some other dealership that has nothing to do with our sale - which I've found to be less than easy as they prefer to work with you if you bought the car from them..In any case, terrible service, terrible experience...I enjoy the car very much but am also looking forward to dropping it back off in 3 years and saying good riddance to this crew. More

Wonderful experience It was a great experience leasing my new escape . Very happy with the car and with how I was taken care of at the dealership thank you It was a great experience leasing my new escape . Very happy with the car and with how I was taken care of at the dealership thank you More

5 star dealership Just picked up my 2018 Ford Explorer! Worked with Jordan Schein, kind, not pushy and got us a great price for an amazing vehicle! Highly recommend Ha Just picked up my 2018 Ford Explorer! Worked with Jordan Schein, kind, not pushy and got us a great price for an amazing vehicle! Highly recommend Hassett and if you are looking for a great truck- the Explorer has it all! More