Haselwood Chevrolet Buick GMC

The Hazelwood service department is exceptional. Through out my life and I'm in my late 60's, it has been common knowledge to avoid dealing with a dealership service department. Well I'm here to tell you th out my life and I'm in my late 60's, it has been common knowledge to avoid dealing with a dealership service department. Well I'm here to tell you this notion is wrong when it comes to this dealership service department. The emphasis here is on service, they treat the customers with respect and if they say something will be done it is so. I have recently had the pleasure of dealing with Jay Bybee one of their Service Consultants when I brought my 2008 Acadia in for a factory wiring recall and to buy a set of tires. The price on the tires was excellent by the way. Anyway, while the vehicle was in the shop the technician noticed a slight oil leak, one that I was completely unaware of, and I check the dip stick often. Because the vehicle is still covered under the GM drivetrain warranty all the repairs were covered. They scheduled the work on days convenient to me, provided a loaner car and the work was done promptly. This particlular job entailed removal of the engine, tranny and front drive system as a module. A pretty big deal to a weekend wrencher like me. Now that the work is completed when I look under the hood I see no sign that anything looks different than when it came out of the factory and it drives that way as well. Very impressive performance all around for which I'm most greatful. Oh, and I must mention they wash your car for free after every service in their shop. I can highly recommend this team of car care professionals to do any repair or maintenance on your GM equipment. Mark Silva Bainbridge Island More

I want to say that Haselwood Chevrolet has pleased me twice now. I worked with Tony Raffaelli again who had pleased me so much the first time, I had to go back to him again for a trade in; Plus we got to twice now. I worked with Tony Raffaelli again who had pleased me so much the first time, I had to go back to him again for a trade in; Plus we got to meet Chris who was an awesome person that helped me besides Tony. Lets say that these guys really do their homework. They explained everything to me down to the point of where my money was going. I am one who really needs to know where my money goes on whats being spent, and they did that plus helped me out with service packages to insure a better running car. I really love the car I got, and I did not think with my income I was capable of pulling it off. Tony helped me make it happen along with the Haselwood team. They really take care of you. More

Our recent experience at Haselwood was amazing! Paula was an excellent sales person. She listened to our needs in a car with features and price. When the original vehicle didn't work out for us she kep was an excellent sales person. She listened to our needs in a car with features and price. When the original vehicle didn't work out for us she kept looking and called us the next day with a car that would match our family needs. We have never been so happy with the total car buying experience. We feel comfortable with the price of the new vehicle and the amount given to us for our trades. The entire staff was low pressure, friendly and accomodating to our needs. We don't have buyers remorse, because the team at Haselwood LISTENED to what we wanted/needed, they did not try to sell us what they needed to move. We will recommend them to all of our friends and families! More

Worked with us on getting a great deal for our HHR. It took few days and a lot of heart to get this deal done . Tony always was very good at getting it done. I would recommend him to my friends. took few days and a lot of heart to get this deal done . Tony always was very good at getting it done. I would recommend him to my friends. More

The experience at the service dept was exceptional. They did what they promised and the cost was what they estimated. There service was curtious and friendly did what they promised and the cost was what they estimated. There service was curtious and friendly More

Well I went to Haselwood for a 4x4 and Kris Hern,was very nice and helped me to get a great deal on just the right vehicle,but when it came to signining the papers for the vehicle Michael Crowley,Finance Man nice and helped me to get a great deal on just the right vehicle,but when it came to signining the papers for the vehicle Michael Crowley,Finance Manager was very nasty about cashing my check that I had specfically asked him not to cash until i was sure it would clear the bank and he agreed not to but cashed it 5 days earlier than what he said he would in which it cost me in Over-Draft charges $1800.00,so I would not recommend HIM to anyone for anything.As for Rich,the Service Dept.Manager I would trust him with anything on my vehicle as I know it would be fixed properly and I would get called and told what was going on with my vehicle.And then there is Tony Raffaelli,Floor Manager He treated me with the utmost respect and he was very helpful and kind to me and I really think he is a wonderful person with a great personality .I would DEFINITLY recommend that all my family and freinds talk to him when looking to buy a car because he knows how to treat his customers.He was my SAVIOR,literally. Thank you goes out to all the woderful men that made my first vehicle buying experience GREAT. Tony Raffaelli,Floor Manager Kris Hern,Sales and Leasing Rich in the Service Dept. Micheal Crowley (SUCKS) Thank you Anna Davis More

So I have always had bad luck buying cars and was vary uneasy at first but Tony raffaelli the floor manager made me feel at ease and help me to get in to a great new 2012 sonic. If you need a new car go s uneasy at first but Tony raffaelli the floor manager made me feel at ease and help me to get in to a great new 2012 sonic. If you need a new car go see his you wont be disappointed. The haselwood team are really there to help you get u the car you want. Thank you Guys. The reason I gave them all 5 is because the got me a great deal and I felt great when I purchased my car. More

This dealership is amazing. I purchased a Cobalt back in January from a dealer in Texas and the car turned out to be a total Lemon. After several trips into the service department for several different issu January from a dealer in Texas and the car turned out to be a total Lemon. After several trips into the service department for several different issues and 2 months of fighting with General Motors, I finally decided it was time to get rid of that car and get into something safer. It was a challenge, but the team (namely Tony Raffaelli and a few others) worked their butts off to help me get a new car and they succeeded. The customer service is great, they really make you feel like you are a personal friend, not just a customer. I highly recommend this dealership! More

All three employees were very kind and helpfull, and did everything they promissed to me in my purchase for my new vehical and will return for future purchasses everything they promissed to me in my purchase for my new vehical and will return for future purchasses More

Hello, My Name is Mr. Martin, When I went into Hello, My Name is Mr. Martin, When I went into Haselwood yesterday, I did not even know if a deal could be done. Tony the floor Manager went out of Hello, My Name is Mr. Martin, When I went into Haselwood yesterday, I did not even know if a deal could be done. Tony the floor Manager went out of his way to listen to what my family need were. The new Impala 2012, is beautiful and it will work in my budget. Thank you tony and Randy very much. This is the second car I have purchased ................Mr. Martin More