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Haselwood Chevrolet Buick GMC

Bremerton, WA

4.7
755 Reviews

501 W Hills Blvd

Bremerton, WA

98312

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Showing 755 reviews

September 10, 2016

Finance was horrible and no owners manual I did not like my experience with this dealership. I got the car I wanted picked out and sat down to talk about finance. When I went into the office t More

by C8914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Brennan
Sep 19, 2016 -

Haselwood Chevrolet Buick GMC responded

Thank you for taking the time to give us your feedback on your experience. Our customer's satisfaction is our utmost priority and we are fully committed to rectifying your concerns. First and foremost I would like to apologize for your experience up to this point. It is always our mission to ensure our customer's needs and wants are exceeded beyond expectations. Per our conversation today I have ordered you a full set of owner's manuals that will be shipping them directly to your home on Thursday. In regards to the financing of your vehicle I believe we cleared up the miscommunication from the business manager from your initial conversation and both agreed you were more than satisfied with the transaction and low financing you received. I have taken your feedback and addressed it fully with my entire staff, that over communication is key and to assure we are answering all questions with the utmost attention to detail to avoid miscommunication. Thank you again for your business and I look forward to a long and prosperous relationship with the you. Have a great day and thank you again for your business. Respectfully, Dave Aycock General Manager Haselwood Chevrolet

July 29, 2016

Nearly Painless Recall Service Fast check-in for a couple of minor re-call items, very minimal delay in getting a shuttle ride to the office with a very friendly driver. Truck was s More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Strassberg
June 14, 2016

A First For Me! Hazelwood, Hazelwood, Hazelwood......... I can not say enough about Lucas Hart and David Siler from Hazelwood Chevy/Buick. They were so kind, genuine More

by KWilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Hart
June 04, 2016

Really know their stuff. I really appreciate the call that Aaron gave me after the technician looked at my car to double check on the exact problem to be sure it was fixed co More

by NWMIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
May 25, 2016

Leased a Cruze for our company car. Patrick was very easy to work with and got us the exact car we wanted at the price we needed. We were a start-up company and needed a particular color More

by D.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Merrill
September 08, 2015

SPECTACULAR! Like we were the only customers in the world! Everyone at this dealership from our sales person, the sales manager, to the finance guy were fantastic. Everyone was knowledgeable, friendly, talkati More

by MorrowsHotRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Siler-Salesperson, Lucas Hart
August 29, 2015

the absolutely Best experience! I told Chad what I was looking for why I wanted to trade In what I had and he said he would start Looking even if it took him a thousand tries (that More

by ladygold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, sales and Bob in finance
August 29, 2015

Best Dealership in Western Washington! This is the only dealership I have ever visited that I haven't been bombarded by sales people. This is my families third purchase from Haselwood in tw More

by mom of three
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Brennan, Kris Hearn, Paula Rumrill
August 14, 2015

Purchase of new Buick Encore The dealership went about and beyond to ensure I purchased the vehicle I wanted and at a price that was well within my budget request. The entire staf More

by Cheytah7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Villa, Paula Rumrill
August 10, 2015

Helpful and courteous They listened to what I wanted in a vehicle and they made it happen, within my budget. Justin was so helpful and courteous, Brian found the truck I w More

by TruckShopperMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin, Justin Becker, Lucas Hart
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