
Haselwood Chevrolet Buick GMC
Bremerton, WA
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Finance was horrible and no owners manual I did not like my experience with this dealership. I got the car I wanted picked out and sat down to talk about finance. When I went into the office t I did not like my experience with this dealership. I got the car I wanted picked out and sat down to talk about finance. When I went into the office they wanted me to sign without knowing at all what my monthly payments would be or even what bank I was going through. It was horrible. If I wasn't aware, they would of just signed me into some contract that had a ridiculous interest rate and high monthly payments. I shoud of walked then. Too bad I loved this car. Also they don't pay any attention when cleaning out the car. They left personal information from the previous owner in the glove box. And there was no owners manual. I called to ask about getting one and all they had to say was that I could buy one on Amazon or download one online to my phone. All I wanted after spending so much money was a book. But they didn't even care. I just wanted a book so if something went wrong with my phone I would still be able to reference it. I am so disappointed with how they treated me after I had already bought it. I didn't think that was so much to ask for. I'll be sure not to recommend them ever again. I would give them two stars but it says 'fair' and I wouldn't rate my experience even that high. More
Nearly Painless Recall Service Fast check-in for a couple of minor re-call items, very minimal delay in getting a shuttle ride to the office with a very friendly driver. Truck was s Fast check-in for a couple of minor re-call items, very minimal delay in getting a shuttle ride to the office with a very friendly driver. Truck was serviced quickly and I was promptly called to arrange for shuttle pick up. Then another very friendly driver took me back to Hazelwood, and finally a quick paperwork closeout with Randy (who did a great service rep job). What more can a very satisfied Chevy truck owner ask for? Thanks for the complimentary car wash! Sincerely, Kevin Lea More
A First For Me! Hazelwood, Hazelwood, Hazelwood......... I can not say enough about Lucas Hart and David Siler from Hazelwood Chevy/Buick. They were so kind, genuine Hazelwood, Hazelwood, Hazelwood......... I can not say enough about Lucas Hart and David Siler from Hazelwood Chevy/Buick. They were so kind, genuine, and did everything they could to make my experience enjoyable. It sounds completely corny but I felt like family. This is truly the FIRST time in my car-buying life that I have not been completely stressed out and felt sold to or pressured. This was the best car buying experience I have ever had and I can not say enough good things about the staff there. What a pleasure to feel genuinely taken care of and respected and to walk out knowing I got what worked for me, what I could afford, and what is best for my situation. Spot on, guys! THANKS SO MUCH AND I LOVE MY NEW CHEVY SPARK!!!!! K. Wilson - Bremerton More
Really know their stuff. I really appreciate the call that Aaron gave me after the technician looked at my car to double check on the exact problem to be sure it was fixed co I really appreciate the call that Aaron gave me after the technician looked at my car to double check on the exact problem to be sure it was fixed correctly. My car was ready on time and the problem was gone. Service department is very busy but they always show courtesy and greet you on arrival and offer help right away. Very impressive. More
Leased a Cruze for our company car. Patrick was very easy to work with and got us the exact car we wanted at the price we needed. We were a start-up company and needed a particular color Patrick was very easy to work with and got us the exact car we wanted at the price we needed. We were a start-up company and needed a particular color and had a strict budget to work with. Patrick took care of us and made the process fast and easy. More
SPECTACULAR! Like we were the only customers in the world! Everyone at this dealership from our sales person, the sales manager, to the finance guy were fantastic. Everyone was knowledgeable, friendly, talkati Everyone at this dealership from our sales person, the sales manager, to the finance guy were fantastic. Everyone was knowledgeable, friendly, talkative, but not pushy. Even people who were not involved with our sale were friendly and asked if we needed help and offered us refreshments. It was a very friendly, relaxed, and fun environment. The dealership itself was very nice, well decorated and clean. We had been mistreated at Puyallup Chevrolet (Harnish auto group) and ended up walking out. We found the Camaro we wanted at Haselwood and everyone there was a like a breath of fresh air. We will refer as many people as possible to Haselwood! More
the absolutely Best experience! I told Chad what I was looking for why I wanted to trade In what I had and he said he would start Looking even if it took him a thousand tries (that I told Chad what I was looking for why I wanted to trade In what I had and he said he would start Looking even if it took him a thousand tries (that being said with a big grin) with in a very short time, hours he had come up with the ideal car fir me. He listened and understood just what I wanted and I had a great working with him and all the Team at Hazelwood Dealership! Highly recommend them. More
Best Dealership in Western Washington! This is the only dealership I have ever visited that I haven't been bombarded by sales people. This is my families third purchase from Haselwood in tw This is the only dealership I have ever visited that I haven't been bombarded by sales people. This is my families third purchase from Haselwood in two years. Everyone is very friendly, professional, thoughtful and very helpful. They do not try to force you into a sale. Marcus, Paula, Bob and Kris, you are all amazing and I thank you from the bottom of my heart for working to make sure that everything fell into place. More
Purchase of new Buick Encore The dealership went about and beyond to ensure I purchased the vehicle I wanted and at a price that was well within my budget request. The entire staf The dealership went about and beyond to ensure I purchased the vehicle I wanted and at a price that was well within my budget request. The entire staff were great. Highly recommend. More
Helpful and courteous They listened to what I wanted in a vehicle and they made it happen, within my budget. Justin was so helpful and courteous, Brian found the truck I w They listened to what I wanted in a vehicle and they made it happen, within my budget. Justin was so helpful and courteous, Brian found the truck I wanted while it was still being moved from another dealership and wasn't even on the lot yet. Lucas in finance explained everything and was not pushy. The focus was definitely on taking care of us. My wife and I had a wonderful experience and we are very happy with our decision to choose Haselwood. We will go straight there the next time we need a vehicle. More