Haselwood Chevrolet Buick GMC

Awesome buying experience w/ Mike Lidstrom My husband and I were in search for a new family car. Having been a GMC Denali owner, and having it serviced at Hasslewood, we decided to talk to a s My husband and I were in search for a new family car. Having been a GMC Denali owner, and having it serviced at Hasslewood, we decided to talk to a sales person about trading in our SUV. We connected with Mike Lidstrom in sales and gave him our punch list of what we wanted in a car (SUV). Our very picky and specific punch list was delivered in a perfect pearl white Acadia Denali, He nailed it! EXACTLY WHAT WE WANTED. The process from sales through finance was seamless and stress free. We are a very loyal Hasslewood family customer and will continue to use Hasslewood for all service on our GMC. We definitely will be sending our friends and family to see Mike Lidstrom! He actually made car buying fun! He handled our specific parameters, my husband's humor, and kids energy without missing a beat! Thank you Mike in sales and Lucas in finance for taking care of us! More

Not professional Took GMC truck in for problem with HVAC system locking up. Had to return multiple times and problem was never resolved. Seems they never gave it a Took GMC truck in for problem with HVAC system locking up. Had to return multiple times and problem was never resolved. Seems they never gave it a comprehensive approach, it was always bring it back and we will try the next item. Never an explanation why this was not looked at throughly during the first few visits. Two times when I went to pick up vehicle they failed to fully reassemble dash or reconnect radio. Most times I email or call service rep I get no response until I contact a second or third time, always the same excuse.......been busy. They offered a possible refund of original service cost,....but once again, this seems to have gone no where despite multiple calls and emails. More

Service to vehicle was quick They have very friendly and helpful staff. They seemed to be trained by someone in the hospitality business. The service and repairs were faster than They have very friendly and helpful staff. They seemed to be trained by someone in the hospitality business. The service and repairs were faster than expected. The shuttle service to my home and back to the dealership was outstanding. Driver's were retired military and were very professional and friendly. Their service rates were comparable to the chain tires stores and service centers, but they DID NOT try to up sale any unneeded service. I rate them high on trustworthiness. More

An Awesome Buying Experience First of all, Samantha was the first and only one to actually call us after signing up at AutoBytel. Others only emailed me and I don't really check m First of all, Samantha was the first and only one to actually call us after signing up at AutoBytel. Others only emailed me and I don't really check my emails very often. So we made it up to Haselwood with all the intentions to just look. You had the car my wife wanted. Second. Chad Bass was absolutely a gentleman with a good sense of humor and dedication to his job. I generally dread going to car dealerships, but Chad did not make my wife nor I feel like we were being pushed, and Lucas did a very good job of explaining the whole process of the contract and warranties. The whole team there at Haselwood really did go out of their way to accommodate us. We did not get to the dealership until 6:30 in the evening. They all stayed until well after closing hours to make sure we were satisfied. And we were and are very satisfied and yes my wife really does love her new Equinox. And a happy wife makes for a very happy life. Thank you for a job well done. I will recommend Haselwood. More

Sales I have purchased two vehicles from Haselwood Chevrolet. Shopping there you will have the best buying experiences hands down, sales team never puts you I have purchased two vehicles from Haselwood Chevrolet. Shopping there you will have the best buying experiences hands down, sales team never puts you in anything you can't afford. More

Finally a good experience at haselwood. Jesse Roksa was awesome. Respectful and knowledgeable. Made sure everything was done right the first time. Major improvement over my last service advi Jesse Roksa was awesome. Respectful and knowledgeable. Made sure everything was done right the first time. Major improvement over my last service advisor Aaron Taylor who thought women didn't know anything about cars. I will only take my truck to Jesse from now on. He really improved my perception of this dealership and my trust of their service department More

My Corvette was well taken care of and I feel better too! I was well taken care of. The ladies were very great about asking if I needed anything (not being misogynistic just factual). I was comfortable while I was well taken care of. The ladies were very great about asking if I needed anything (not being misogynistic just factual). I was comfortable while I waited and finally finished that book I've been reading for a few days. More

Haselwood is great! Justin Becker helped me trade in my lease that I was really needing to get out of. I bought a 2016 Chevy Cruze and it is perfect! He made it so easy a Justin Becker helped me trade in my lease that I was really needing to get out of. I bought a 2016 Chevy Cruze and it is perfect! He made it so easy and was BEYOND helpful when I was being picky and indecisive. I am so glad that I went to Haselwood and had Justin as my salesman! I would recommend him AND this dealership to anyone! More

Haselwood Auto Group is excellent My Silverado refused to start in a grocery store parking lot. I sent my wife off home in a cab with the groceries and had the truck towed 20 miles to My Silverado refused to start in a grocery store parking lot. I sent my wife off home in a cab with the groceries and had the truck towed 20 miles to Haselwood, leaving me stranded. I called telling them to expect the truck. By the time I managed to get down there they had the thing diagnosed--a cracked fuel filter housing caused a lack of fuel pressure, rather rare--and had they the part it would have been fixed. It took overnight to get the part. I had no appointment yet they were completely accommodating. Their "Auto Group" includes other brands as well. I have never purchased a car from them, but I take all my vehicles there and have always been well-treated. This time it was a little more stressful than most and they did very well. More

Haselwood is AWESOME Especially Aaron in the service department. Wonderful customer service, can't thank him enough for all his work on my behalf. You earned your fry r Especially Aaron in the service department. Wonderful customer service, can't thank him enough for all his work on my behalf. You earned your fry read my friend. More