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Haselwood Chevrolet Buick GMC

Bremerton, WA

4.7
755 Reviews

501 W Hills Blvd

Bremerton, WA

98312

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Showing 755 reviews

September 28, 2020

John went above and beyond to help get the truck we wanted and assisted in making the deal and experience truly enjoyable. Brandon ensured that everything was seamless with the financing and that we ha More

by spmerrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Glenn, John Souza
Sep 29, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you so much for the kind review!

September 26, 2020

I asked for an impossible deal and they made it happen with a smile, behind a mask for COVID compliance of course! Great car buying experience! More

by Nathanpatrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 29, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the wonderful review!

September 25, 2020

When I walked in there I was just looking at new vehicles to get the feel for the one the wife and I wanted. Met John who was very professional and very nice. He helped us through the process and got us the More

by Good1reek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 25, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the incredible feedback! We hope to see you again!

September 21, 2020

You guys have done it again.Your Customer service is OUTSTANDING. Which is why we returned to by our 2nd Vehicle from you guys. Everyone from Sales to Finance was Friendly, kind and willing to help answ More

by Slwatson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name guy with a beautiful family. We bonded over the Seahawks. He was very enjoyable and went about and beyond., John Souza
Sep 21, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the outstanding review!

September 18, 2020

Very awesome experience was able to trade in my car for a reasonable price and purchase a new Chevrolet Silverado 2500HD. I will definitely recommend this dealership and sales rep to anyone. More

by marinemccall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Durant
September 18, 2020

John was helpful, patient, and fun while spending the day finding the perfect vehicle for me! i would not have purchased from Haselwood if it hadn’t been for him! More

by Leah.murtha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Crittenden, John Souza
September 18, 2020

Brandon helped me out very well and put me in the right car! Super excited and would highly recommend buying a car through him! Thanks! More

by klaydutton246
Recommend Dealer
Yes
Employees Worked With
Brandon Glenn
Sep 18, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the fantastic feedback!

September 17, 2020

This dealership stinks. We're coming from Alaska to buy a new car and they've been stringing us along for over a month, saying they will find us an Acadia AT4. 2 weeks before we'll arrive to get a car, they' More

by robin
Customer Service
Recommend Dealer
No
Employees Worked With
Trish
Sep 18, 2020 -

Haselwood Chevrolet Buick GMC responded

Robin, we are terribly sorry that your experience was less than satisfactory. I have notified our general manager of your concerns and he should be reaching out to you in hopes of moving your experience in a more positive direction. We apologize for any stress or inconvenience we may have caused and hope to work together towards a suitable solution.

Sep 24, 2020 -

robin responded

Well, it has been 6 days since Haselwood left us high and dry, after assuring us they would get us into a new Acadia. Neither the general manager nor anyone else has reached out to us since we posted this review, despite their claim that they would do so. They're certainly consistent... consistently bad at customer service. We met with another dealership in the Seatac area today - they've been awesome to us over the past 6 days, and we bought a new Acadia from this other dealership today.

September 16, 2020

John was such a great guy to work with! I came in and knew exactly what I wanted. He was very curtious and made my experience simple and quick. I am loving my new Chevy Trax!! This is the second purchase More

by saw2028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Souza
Sep 17, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the kind review! We hope to see you again!

September 14, 2020

They were very kind and welcoming. They took me seriously which I appreciated. I bought a 2021 Chevy Colorado Z71 and I love it a lot! More

by Paige.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Glenn
Sep 14, 2020 -

Haselwood Chevrolet Buick GMC responded

Thank you for the incredible feedback! We appreciate you taking the time to leave us a review!

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