Harvey Subaru
Bossier City, LA
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We purchased a new outback wilderness and the experience was wonderful. The pricing was fair and they were generous on our trade in. I would absolutely recommend this dealership. Talk to Jager, he knows the was wonderful. The pricing was fair and they were generous on our trade in. I would absolutely recommend this dealership. Talk to Jager, he knows the product well and was a pleasure to work with. More
There was zero communication. With only one service advisor getting information about our car was next to impossible. Calls were not returned. Our car was parked outside and not t With only one service advisor getting information about our car was next to impossible. Calls were not returned. Our car was parked outside and not touched for atleast a day and night that I know of while we were told it was being worked on. We were never offered a loaner even though our warranty provides for one. Technician was unable to find the cause of our car’s issue. More
So when I brought the car in for the 6,000 mile service (7 years ago), I told them the following: 1) Drivers side visor squeaks when you turn it 2) The windshield wiper light stays on even though the f (7 years ago), I told them the following: 1) Drivers side visor squeaks when you turn it 2) The windshield wiper light stays on even though the fluid is full 3) The AC will blow out warm air for 10 minutes after it has been on for about 15 minutes. Go back to cold and then back to warm for another 10 minutes. Checking it in the service building instead of driving it in the hot temperatures isn't going to show the issue. I was told then that these things are normal as the parts are cheap and Subaru doesn't know how to build strong AC for the South. So I've lived with these issues for the last 7 years. I don't like to sweat when I'm in nice clothes during the summer months while driving but I have no choice as like I was told, Subaru doesn't know how to build an AC for the South. I'm not sure that I will buy another Subaru because of these issues. Everything done by the Service Department have been great. They kept the maintenance up to schedule. More
Great service! I Will buy all my vehicles from Travis Harvey!!! He takes care of his customers. Subaru is a wonderful suv and very safe I Will buy all my vehicles from Travis Harvey!!! He takes care of his customers. Subaru is a wonderful suv and very safe More
Awesome place to buy a car. Great selection, No high pressure just good old fashioned customer service with a smile. If possible I would give more than 5 star rating. They sure Great selection, No high pressure just good old fashioned customer service with a smile. If possible I would give more than 5 star rating. They sure went out of their way for my wife and I. More

