Hartway Motors Chevrolet - Service Center
Medina, NY

2 Reviews of Hartway Motors Chevrolet - Service Center
Awesome!! Awesome dealership Sales person Emily was great took no time to take my new car home. They also had the best price I cold find. Thanks Awesome dealership Sales person Emily was great took no time to take my new car home. They also had the best price I cold find. Thanks More
Non-Trustworthy Dealership - Go someplace else! If I could give you no stars that would be what I would've done. However, it wouldn't allow. I wouldn't recommend this dealership to anyone. I have ha If I could give you no stars that would be what I would've done. However, it wouldn't allow. I wouldn't recommend this dealership to anyone. I have had NOTHING but problems with my car since I purchased it. Yes they have "attempted" to fix it and yet there are still issues. My first mistake was buying the car from Hartway Motors, and my 2nd mistake was taking it to their service station. I should've taken it to a different GM service station however did it because A) that's where I purchased the vehicle from B) convenience and C) trying to work with you all. When you read this review you will know who I am and I honestly do not care anymore. I have been nothing but patient, nice and TRUTHFUL which is something you all are not. You are dishonest and refuse to correct your invoices for repairs done to my vehicle. YOU ALL know you had my car there for 2 months at one point in time, however you give me an invoice that shows you had it for 5 days are you kidding me??!! I would've made you correct v the invoice right then and there except I had to pick up from the sales lot because the service station was closed. And quite frankly after 2 months of waiting on my car and having to use a loan car. I didn't want to wait another day, who would??! You all wouldn't if it were you would you now? Folks, do you want to know why this is such a problem? Because when you go for the Lemon Law GM wants to see invoices and when the invoices show 5 days instead of 60 days it's a HUGE difference. I am just utterly disgusted and will ensure you that this could've been easily taken care of. Now instead, I am going to be sure to share the experience that I have had with you dealership with as many people as I can. You say you cannot change the invoice because it would indicate fraud!! WHAT are you talking about!!?? I have emails from employees stating that the invoices aren't right but yet I am a customer that you know you'll never see again so you don't care. I wouldn't do business with you all if you were the last dealership around and that's the honest truth. I truly hope people read this and take this into consideration before ever doing business with Hartway Motor's. More